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- ITIL® 4 Foundation: Key Concepts of Service Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Managing Modern Desktops: Device Lifecycle Management
- Managing Modern Desktops: Intune Device Enrollment
- Managing Modern Desktops: Managing & Monitoring Devices
- Cloud Services: Cloud Computing Concepts
- Cloud Data Platforms: AWS, Azure, & GCP Comparison
- Getting Started with Cloud Computing : February(Session 1) Replay
- ITIL® 4 Foundation: Introduction
- Architectural Artifacts & the Enterprise Continuum
- CLDFND: Cloud Characteristics
- Application Security Awareness & Validation
- Agile Hybrid Approaches
- Business Strategy: Managing Organizational Value
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Agile Software Development: Agile Project Management Techniques
- Agile Project Planning
- Agile Principles and Methodologies
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Development Approaches
- Business Orientation: Strategic Organizational Goals
- Project Management: Scrum Framework for Software Development
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Advanced Scrum for Project Management
- Value-driven Delivery: Delivering Value in Agile Projects
- Agile Software Development: Agile Development Life Cycle
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