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- User Authentication
- Raul-Adrian Dadu's Credentials
- Raul-Adrian Dadu's Wallet
- Using Basic Formulas in Excel 2019 for Windows
- Creating & Saving Workbooks in Excel 2019 for Windows
- Getting Started with PowerPoint 2019 for Windows
- CompTIA IT Fundamentals: Software Concepts
- CompTIA IT Fundamentals: Software Development Concepts
- CompTIA IT Fundamentals: CIA Triad
- CompTIA IT Fundamentals: Basic IT Concepts
- CompTIA IT Fundamentals: Data, CPUs, & Troubleshooting
- CompTIA IT Fundamentals: Internet, Storage, & Computer Systems
- CompTIA IT Fundamentals: Computer Devices & Components
- CompTIA IT Fundamentals: Operating Systems
- CompTIA IT Fundamentals: Networking & Wireless Technologies
- Introduction to PowerShell 5.0
- Optimizing your Workflow with Groups in Microsoft 365</br> Groups 2020
- Discovering Groups with Microsoft 365 Groups
- Getting Started in Excel 2019 for Windows
- Illustrating Documents in Excel 2019 for Windows
- Sending & Receiving Email in Outlook 2019 for Windows
- Using Group Messages in Microsoft 365 Groups 2020
- Illustrating Email in Outlook 2019<br> for Windows
- Calendar Tools in Outlook 2019<br> for Windows
- Formatting Email Text in Outlook 2019 for Windows
- Roadmap for Junior Support Engineer
- Developing Diplomacy and Tact
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- Navigating Challenging Situations with Diplomacy and Tact
- Setting Up in Outlook 2019<br> for Windows
- Getting to know the Office 365 web portal
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Building Trust with Business Ethics
- Contact Tools in Outlook 2019<br> for Windows
- Collaborating in meetings in Teams 2023
- Working with Apps in Teams 2023
- Organizing Your E-mail
- Providing Effective Internal Customer Service
- Writing Effective E-mails and Instant Messages
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Proven Techniques for Technical Communication
- Facing Confrontation in Customer Service
- Using messaging</br>& call tools</br>in Teams 2023
- Creating & managing meetings in Teams 2023
- Managing teams & channels in Teams 2023
- Finding & organizing files in Teams 2023
- Formatting messages in Teams 2023
- Getting started in Teams 2023
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ Core 1: RAM & Storage Solutions
- Illustrating Email in Outlook 2016 for Windows
- Sending & Receiving Email in Outlook 2016 for Windows
- Setting Up in Outlook 2016 for Windows
- CompTIA A+ 220-1002: Application Installation, Networking, & Tools
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1001: Resolving Problems
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- CompTIA A+ 220-1002: Windows Control Panel Utilities
- CompTIA A+ Core 1: Networking Fundamentals
- CompTIA A+ Core 1: Cable Types & Connectors
- CompTIA A+ Core 1: Motherboards, CPUs, & Add-on Cards
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ Core 1: Mobile Device Accessories & Network Connectivity
- CompTIA A+ Core 1: Installing Hardware & Display Components
- TSHOOT 2.0: Troubleshooting Basics
- Become a Great Listener
- Providing Telephone Customer Service
- CompTIA A+ 220-1001: Networking
- Getting started in Excel 365
- CompTIA A+ 220-1002: Software Troubleshooting
- Getting started in Word 365
- Raul-Adrian Dadu's Transcript
- Raul-Adrian Dadu's Wallet
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