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- Essential Business Analytics
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- Customer Service: Generating Effective Solutions
- Inventory Management: Aligning Inventory with Production and Demand
- Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
- Developing Emotional Intelligence
- Developing a Mindset of Growth and Learning
- Becoming a DEI Ally and Agent for Change
- Communicating Effectively with Customers
- Interacting with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Building Customer Relationships in a Virtual Environment
- Recognizing and Addressing Micro-behaviors in the Workplace
- Working with tables in Excel 365
- Getting started with charts in Excel 365
- Formatting cells and ranges in Excel 365
- Getting started in Excel 365
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- Problem Solving: Defining and Stating the Problem
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
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