Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Robert Conrad Marquez's Credentials
- Robert Conrad Marquez's Wallet
- Becoming a DEI Ally and Agent for Change
- Adopting an Inclusion Mindset at Work
- Effective Team Communication
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Track 1: Customer Service
- Use AI for Everyday Tasks Bootcamp April 2025: Session 1 Replay
- Introduction to Agentic Systems Bootcamp May 2025: Session 1 Replay
- Use AI for Everyday Tasks Bootcamp April 2025: Run 2 Replay
- Use AI for Everyday Tasks Bootcamp April 2025: Run 1 Replay
- AWS Certified AI Practitioner Bootcamp April 2025: Session 2 Replay
- AWS Certified AI Practitioner Bootcamp April 2025: Session 1 Replay
- Introduction to GitHub Copilot Bootcamp May 2024: Session 1 Replay
- Angular Bootcamp January 2025: Session 1 Replay
- Moving from Bias to Inclusion in a DEI Journey
- CGI Annual Tour F2025
- CCSP 2023 Bootcamp: Session 1 Replay
- CCSP 2023 Bootcamp: Session 1 Replay
- CCSP February 2023 Bootcamp: Session 3 Replay
- Introduction to Tableau 2023 Bootcamp: Replay 4
- Introduction to Tableau 2023 Bootcamp: Replay 3
- Python Fundamentals Bootcamp CST June 2024: Session 3 Replay
- Certified Information Systems Manager (CISM) bootcamp: Session 2 Replay
- Introduction to Tableau September 2023 Bootcamp: Replay 1
- Introduction to Tableau September 2023 Bootcamp: Replay 3
- AWS Cloud Practitioner Bootcamp 2023: Session 1 Replay
- Introduction to Tableau September 2023 Bootcamp: Replay 2
- AWS Cloud Practitioner Bootcamp 2023: Session 1 Replay
- Asynchronous JavaScript Bootcamp 2023: Session 2 Replay
- Introduction to Tableau 2023 Bootcamp: Replay 1
- Introduction to Tableau 2023 Bootcamp: Replay 2
- Angular Bootcamp: Session 2 Replay
- Angular Bootcamp: Session 1 Replay
- Prompt Engineering: Ethical Hacking & Generative AI Fusion
- Getting to the Root of a Problem
- Communication Skills
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Do We Have A Failure to Communicate?
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Trust Building through Effective Communication
- Making an Impact with Non-verbal Communication
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Communicating Effectively with Customers
- Interacting with Customers
- The Art and Science of Communication
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Engaging with Customers
- Basics of Customer Service
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Applying Virtual Assistant Technology
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Effective Edge Computing
- Understanding the Digital Customer
- CGI APAC: Customer Experience Journey
- Creating Engagement with Virtual Reality
- Using Robots and RPA in the Workplace
- Connecting with the Internet of Things
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Providing On-site Customer Service
- Designing a Customer Service Strategy
- Rapport Building in Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Enhancing the Customer Experience with HCI
- Expert Insights on Diversity & Inclusion
- Expert Insights on Continuous Learning
- Expert Insights on Motivating People
- Expert Insights on Personal Productivity
- Expert Insights on Career Planning
- Expert Insights on Mentoring
- Cybersecurity Awareness: Information Security Fundamentals
- Cybersecurity Awareness: Exposure to Security Risks
- Expert Insights on Managing Up
- Expert Insights on Giving and Receiving Feedback
- Expert Insights on Agility and Collaboration
- Expert Insights on Difficult Conversations
- Expert Insights on Data Science
- Expert Insights on Managing Risk
- Expert Insights on Mindsets
- Expert Insights on Collaboration
- Expert Insights on Receiving Feedback
- Expert Insights on Intentions
- Coaching, Feedback, and Making Choices
- Governance and Policy
- Governance, Risk Management, and Compliance
- Leadercamp on-demand: Energy Management
- Leadercamp on-demand: Inclusive Leadership
- Expert Insights on Leading Change
- Expert Insights on Strategic Thinking
- Expert Insights on Leading Effective Meetings
- Expert Insights on Coaching
- Expert Insights on Strategic Planning & Execution
- Leading Innovation
- Leadership Insights on Leading Innovation
- Building Innovation Cultures and Leaders
- Unleashing Personal and Team Creativity
- Steps to Creativity Series
- Design Principles
- Internet of Things Overview
- Using Augmented Reality for Organizational Gains
- Exploring Blockchain
- How Blockchain Technology is Transforming Businesses
- Exploring Virtual Reality: Introduction
- Exploring Data Visualization
- Data Science Overview
- Harnessing the Power of Data Science for Business Growth
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- Exploring Business Process Automation
- Implementing an Automation Software Strategy
- Moving to the Cloud
- Embracing the Cloud for Business Efficiency
- Transforming the Workplace Using Artificial Intelligence
- Getting Started with Machine Learning
- Introduction to Artificial Intelligence
- The Language of DevOps: DevOps Principles & Practices
- Introduction to Agile Software Development
- Robert Conrad Marquez's Transcript
- Robert Conrad Marquez's Wallet
- About Accredible