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- User Authentication
- Robert Olszewski's Credentials
- Robert Olszewski's Wallet
- Sorting & Filtering Data in Excel 2019 for Windows
- Referencing Data in Excel 2019 for Windows
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- An Executive's Guide to Security: Understanding Security Threats
- Finding & Grouping Data in Excel 2019 for Windows
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- System Center Configuration Manager Introduction & Planning
- Virtual Machine Management
- Social Engineering Threats and Prevention
- Physical Security, Safety Procedures, and Access Control
- Introduction to Networking
- DEVASC: Network & Network Communication Basics
- Creating Charts & Graphics in Excel 2019 for Windows
- Using Conditional Formulas in Excel 2019 for Windows
- Vulnerabilities, Systems Scanning and Exploitation
- Business Value of the Cloud: The Cloud Computing Value Proposition
- Configuring & Optimizing a System in Windows 11
- ChatGPT & Its Practical Use Cases
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- Windows 11 Installation Basics
- Windows 11 Installation Options
- The Role of ChatGPT in Shaping Our Future
- Certified in Cybersecurity (CC): Security Best Practices & Security Awareness
- Leveraging Generative AI for Business
- Roadmap for Support Engineer
- Using Basic Formulas in Excel 2019 for Windows
- Custom & Conditional Formatting in Excel 2019 for Windows
- Creating Presentations in PowerPoint 2019<br> for Windows
- Cybersecurity and Networking Fundamentals
- Formatting Presentations in PowerPoint 2019 for Windows
- Inserting & Manipulating Text in PowerPoint 2019 for Windows
- Saving Presentations in PowerPoint 2019 for Windows
- Getting Started in Windows 11
- Windows 11 Desktop Troubleshooting
- Exploring Teams Premium 2023
- Getting Started with PowerPoint 2019 for Windows
- Optimizing your Workflow with Groups in Microsoft 365</br> Groups 2020
- Illustrating Documents in Excel 2019 for Windows
- Using Group Messages in Microsoft 365 Groups 2020
- Formatting Data in Excel 2019<br> for Windows
- Inserting & Manipulating Data in Excel 2019 for Windows
- Creating & Saving Workbooks in Excel 2019 for Windows
- Getting Started in Excel 2019 for Windows
- Discovering Groups with Microsoft 365 Groups
- Navigating Challenging Situations with Diplomacy and Tact
- Developing Diplomacy and Tact
- Building Trust with Business Ethics
- Introduction to PowerShell 5.0
- Cmdlet Structure & Help
- Microsoft Azure Fundamentals: Network Security
- Microsoft Azure Fundamentals: Migrating to Azure
- Cloud Service Models & Benefits and Issues
- CompTIA A+ 220-1001: Cloud Computing
- CompTIA A+ 220-1002: Comparing Common Operating Systems
- Modeling Entities in Java: Getting Started with Classes & Objects
- CompTIA A+ 220-1001: Implementing Network Concepts
- Getting started in Excel 365
- Getting started in Word 365
- CompTIA A+ 220-1002: Application Installation, Networking, & Tools
- Complex Data Types in Python: Working with Dictionaries & Sets in Python
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Troubleshooting Printers
- Complex Data Types in Python: Working with Lists & Tuples in Python
- CompTIA A+ 220-1002: Windows Control Panel Utilities
- CompTIA A+ 220-1002: Microsoft Operating System Installation & Upgrade
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Resolving Problems
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- CompTIA A+ 220-1001: Networking
- CompTIA A+ 220-1001: Wireless Networking Protocols
- Windows 10: Configure System & Data Recovery
- Proven Techniques for Technical Communication
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- Sending & Receiving Email in Outlook 2016 for Windows
- Become a Great Listener
- Getting Started in Excel 2016 for Windows
- Creating, Saving & Sharing Workbooks in Excel 2016 for Windows
- Illustrating Email in Outlook 2016 for Windows
- Contact Tools in Outlook 2016 for Windows
- Setting Up in Outlook 2016 for Windows
- ITIL® 4 Foundation: Introduction
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Building Customer Relationships in a Virtual Environment
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Robert Olszewski's Transcript
- Robert Olszewski's Wallet
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