Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Rose Belizor's Credentials
- Rose Belizor's Wallet
- GenAI Academy: Yellow Belt Level 1
- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Workplace Diversity, Equity, and Inclusion in Action
- Event, Incident, and Problem Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Leadercamp on-demand: The Kind Leader on Commitment
- Leadercamp on-demand: Inclusive Leadership
- Leadercamp on-demand: The Kind Leader on Connection
- Leadercamp on-demand: Mastering Influence
- Leadercamp on-demand: Resilience as a Superpower
- Moving from Me to We with Delegation
- Leadercamp on-demand: Be An Authentic, Trusted Leader
- Leadercamp on-demand: Delegation and Time Management
- Leadercamp on-demand: The Kind Leader Series - Control
- Leadercamp on-demand: Building Trust by Giving and Receiving Feedback
- Embracing a Customer-obsessed Mentality
- Generative AI APIs for Practical Applications: An Introduction
- Innovating with the Customer in Mind
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Fostering a Service Mindset
- Using Punctuation Marks
- Resolving Workplace Conflict
- Working Well with Others
- Managing teams & channels in Teams 2023
- Getting started in Teams 2023
- Formatting messages in Teams 2023
- Using messaging</br>& call tools</br>in Teams 2023
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Maintaining a Cohesive Multigenerational Workforce
- Performing an Audit
- Ethics and Project Management
- How Culture Impacts Communication
- Providing Telephone Customer Service
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Polishing Your Skills for Excellent Customer Service
- The Art and Science of Communication
- Leading through Inspiration
- Building Innovation Cultures and Leaders
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Using Microsoft Identity Management & BYOD Solutions
- Become a Great Listener
- Internet of Things Applications
- Rapport Building in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Windows 10: Active Directory Management
- Rose Belizor's Transcript
- Rose Belizor's Wallet
- About Accredible