Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Royce George's Credentials
- Royce George's Wallet
- Elements of an Artificial Intelligence Architect
- Leveraging Reusable AI Architecture Patterns
- Fundamentals of AI & ML: Advanced Data Science Methods
- Cloud Computing and MLOps: ML Pipelines
- Natural Language Processing: Linguistic Features Using NLTK & spaCy
- Natural Language Processing: Getting Started with NLP
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- An Introduction to Generative AI
- Python AI Development: Introduction
- Artificial Intelligence and Machine Learning
- AI in the Workplace
- CGI Annual Tour F2025
- Moving from Bias to Inclusion in a DEI Journey
- Recognizing and Addressing Micro-behaviors in the Workplace
- Engaging and Challenging Your Top Performers
- Boosting Performance with the Employee Appraisal Process
- Becoming a DEI Ally and Agent for Change
- CGI: Mastering CGI Engagement Delivery
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Communicating and Engaging Teams and Stakeholders (2021 Update)
- Engaging Stakeholders (2021 Update)
- Agile Stakeholder Engagement and Team Development
- Expert Insights on Strategic Thinking
- Taking the Lead with Workplace Motivation and Engagement
- Expert Insights on Mindsets
- Building Personal Power through Influence
- Using Strategic Thinking to Consider the Big Picture
- Expert Insights on Ethics
- CGI APAC: Professional Edge Program
- Overcoming Your Own Unconscious Biases
- Adopting an Inclusion Mindset at Work
- Expert Insights on Discovering Your Strengths
- Polishing Your Skills for Excellent Customer Service
- Creating Effective Social Customer Service
- Build & Release Engineering Best Practices: Release Management
- Customer Service: Engaging with Customers
- Marketing: The Process and Functions that Build Customer Relationships
- Senior Professional in Human Resources: Risk Management
- Customer Service: Fostering a Service Mindset
- Site Reliability: Engineering
- Cloud and Containers for the SRE: Implementing Container Solutions
- Gaining Insight through Organizational Awareness
- The Essentials for Anger Management
- Taking Stock of Your Work/Life Balance
- Release, Service Level, and Availability Management
- Engage Learners
- Building Rapport through Strong Collaboration
- Viewing the Big Picture Strategically
- Best Practices for the SRE: Automation
- Describing Distributed Systems
- Expert Insights on Career Planning
- Being a Responsible Corporate Digital Citizen
- Staying Balanced in a Shifting World
- Professional in Human Resources: Organizational Development
- Implementing Transformational HR
- Building Agile Capabilities in Your Organization
- Unleashing Personal and Team Creativity
- Professional in Human Resources: Organizational Risk
- Professional in Human Resources: Employee Relations
- Cultivating Relationships with Your Peers
- Self-improvement for Lifelong Success
- Expert Insights on Empowering Employees
- Key Concepts and the Four Dimensions of Service Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- How to Get Out of Your Own Way and Achieve Success
- Running Meetings in Better Directions
- Taking Action to Empower Employees
- Customer Service: Generating Effective Solutions
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- The Power of Communication
- Embracing a Customer-obsessed Mentality
- Expert Insights on Performance Management & Measurement
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Building Customer Relationships in a Virtual Environment
- Workplace Diversity, Equity, and Inclusion in Action
- Leadership Insights on Leading with Agility
- Developing and Supporting an Agile Mindset
- The Agile Leader
- Delivering Feedback That Encourages Growth
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Cultivating Enterprise Agile
- Positive Atmosphere: Establishing a Positive Work Environment
- Synchronize Goals to Optimize Your Team
- Expert Insights on Leading with Emotional Intelligence
- Expert Insights on Negotiation
- Confronting Workplace Conflict
- Keeping Your Coachee Committed and Accountable
- Expert Insights on Goal Setting
- Being an Effective Team Member
- Planning an Effective Presentation
- Leading Your Team through Change
- The Reality of Being a First-time Manager
- Developing a Successful Team
- Personal Power and Credibility
- Building Your Presentation
- Effective Team Communication
- Fostering Mentoring Relationships
- Navigating Your Team through Strategic Change
- Developing Personal Accountability
- Taking Responsibility for Your Accountability
- Customer Service: Discovering Customer Needs
- Professional in Human Resources: Learning
- Professional in Human Resources: Talent Planning
- Professional in Human Resources: HR Organization
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Providing On-site Customer Service
- ITIL® Service Operation Concepts
- ITIL® Service Operation Processes
- Designing a Customer Service Strategy
- ITIL® Service Strategy Processes
- Overview of the ITIL® Service Lifecycle
- Getting Email Right Series
- Building Shared Understanding across Cultural Divides
- Expert Insights on Recruiting and Hiring
- Great Leaders Must Be Inclusive featuring Special Olympics
- Professional in Human Resources: HR Tools and Processes
- Expert Insights on Creative Thinking & Brainstorming
- Expert Insights on Diversity & Inclusion
- Professional in Human Resources: Business Environment
- Professional in Human Resources: Organizational Relations
- Understanding Unconscious Bias
- Expert Insights on Unconscious Bias
- Expert Insights on Work/Life Balance
- Take a Deep Breath and Manage Your Stress
- Hitting the Recruitment Bull's-eye
- Overcoming Unconscious Bias in the Workplace
- SRE Troubleshooting Processes
- Site Reliability Engineer: Managing Overloads
- Site Reliability Engineering: Scenario Planning
- SRE Team Management: Scaling the Team
- Expert Insights on Leading Teams
- SRE Emergency & Incident Response: Responding to Emergencies
- SRE Emergency & Incident Response: Incident Response
- Strategies for Managing Technical Teams
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Detecting and Dealing with Performance Problems
- Planning an Effective Performance Appraisal
- Telling a Business Story
- Navigating Other People's Emotions
- Managing Multigenerational Employees
- Managing Employee Development
- Influencing through Positive Leadership
- Expert Insights on Leading with Vision
- Sharing a Vision
- Effective Stakeholder Communications for Technology Professionals
- Developing Emotional Intelligence
- Trust Building through Effective Communication
- Managing Pressure and Stress to Optimize Your Performance
- Capturing the Attention of Senior Executives
- Expert Insights on Giving Feedback
- Clarity and Conciseness in Business Writing
- Making an Impact with Non-verbal Communication
- Expert Insights on Presentation Skills
- Expert Insights on Difficult Conversations
- The Strategy Analysis Knowledge Area
- The Art and Science of Communication
- Ensuring Successful Presentation Delivery
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Expert Insights on Succession Planning
- Navigating the Workplace with Emotional Intelligence
- Leading by Motivating
- The Building Blocks of Building Trust
- Aligning Goals and Priorities To Manage Time
- Navigating Challenging Situations with Diplomacy and Tact
- Operations Management Functions and Strategies
- Maximize Your Productivity by Managing Time and Tasks
- Expert Insights on Trust
- Using Lean to Reduce Waste and Streamline Value Flow
- Planning for Skills Needs and Managing Performance
- Sending E-mails to the Right People
- Handling Team Conflict
- Writing Effective<br>E-mails and Instant Messages
- Professional in Human Resources: Introduction to PHR® Exam
- Conducting an Effective Hiring Interview
- Measuring Outcomes and Using KPIs
- Expert Insights on Establishing a Learning Culture
- Facing Challenges as a First-time Manager
- Leading Inclusively Leadercamp: Session Replay
- Contributing as a Virtual Team Member
- Expert Insights on Mentoring
- Expert Insights on Leading Effective Meetings
- Expert Insights on Employee Retention
- Expert Insights on Establishing a Positive Work Culture
- Sharing Space: Living, Learning, and Working at Home
- Expert Insights on Leading Change
- Expert Insights on Communication Essentials
- Taking Effective and Professional Notes
- Building Career Development Programs and Succession Planning
- Expert Insights on Motivating People
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Building the Foundation for an Effective Team
- Positive Atmosphere: Establishing an Engaged Workforce
- Six Sigma Techniques for Improvement
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Being a Fair and Caring Manager
- Resolving Workplace Conflict
- Expert Insights on Managing Virtual Teams
- Six Sigma: Project Management Basics
- Expert Insights on Time Management
- Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
- Strategic Product and Service Management
- The Art of Staying Focused
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Achieve Productivity in Your Personal Life
- Expert Insights on Personal Productivity
- Managing Your Time So It Doesn’t Manage You
- Ethical Hacker: Cryptography Concepts Part 3
- Ethical Hacker: Cryptography Attacks
- Ethical Hacker: Cloud Computing Concepts
- Ethical Hacker: Cryptography Concepts
- Ethical Hacker: Cryptography Concepts Part 2
- Ethical Hacker: IoT Attacks
- Ethical Hacker: Cloud Computer Attacks
- Ethical Hacker: IoT Concepts
- Ethical Hacker: IoT Hacking & Countermeasures
- Ethical Hacker: Wireless Hacking Concepts
- Ethical Hacker: Wireless Hacking Tools
- Ethical Hacker: SQL Injection Types & Tools
- Ethical Hacker: Wireless Hacking Common Threats
- Ethical Hacker: Cracking & Mobile Hacking
- Ethical Hacker: Common Web App Threats
- Ethical Hacker: Practical Web App Hacking
- Ethical Hacker: Common Web App Threats Part 2
- Ethical Hacker: Evading IDS, Firewall, & Honeypots Part 2
- Ethical Hacker: Session Hijacking
- Ethical Hacker: Evading IDS, Firewall, & Honeypots
- Ethical Hacker: Evading IDS, Firewall, & Honeypots Part 3
- Ethical Hacker: Hacking Web Servers
- Ethical Hacker: Denial of Service
- Ethical Hacker: ProxyChains & Enumeration
- Ethical Hacker: Network Sniffing
- Ethical Hacker: Password Attacks
- Ethical Hacker: Password Attacks Part 2
- Ethical Hacker: Malware Distribution
- Ethical Hacker: Social Engineering
- Ethical Hacker: Footprinting
- Ethical Hacker: Vulnerability Analysis Concepts & Tools
- Ethical Hacker: Privilege Escalation
- Ethical Hacker: Host Discovery & Scanning with Nmap
- Ethical Hacker: Hidden Files & Covering Tracks
- Ethical Hacker: Pentesting, Laws, & Standards
- Ethical Hacker: Overview & Threats
- Ethical Hacker: Hacking Concepts
- Ensuring Onboarding Success
- Ethical Hacker: Security Controls
- Ethical Hacker: Security Controls Part 2
- Become a Great Listener
- Expert Insights on Organizational Culture
- Individual Behavior in Organizations
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Controlling Conflict, Stress, and Time in Customer Service
- Rapport Building in Customer Service
- Make The Time You Need: Get Organized
- Procrastination: Admitting it is the First Step
- Becoming More Professional through Business Etiquette
- Six Sigma: Quality Tools
- Six Sigma Design of Experiments
- Six Sigma Black Belt: Impact on Stakeholders and Benchmarking
- Developing a Growth Mind-set
- Forming New Habits
- Managing for Operational Excellence
- Finding and Nurturing a Mentor Relationship
- Cloud Computing Fundamentals: Introduction
- Expert Insights on Working Effectively on a Team
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Presence & Privacy
- Cloud Computing Fundamentals: Security
- Recording, Posting, and Balancing the Books
- Constraint Satisfaction Problems
- Introducing Natural Language Processing
- Data Science Overview
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Exploring Blockchain
- Internet of Things Applications
- Data Exploration
- How Blockchain Technology is Transforming Businesses
- Data Integration
- Internet of Things Hardware
- Data Analysis Concepts
- Introduction to Artificial Intelligence
- Machine Learning Introduction
- Connecting with the Internet of Things
- Preparing for the Additive Manufacturing Revolution
- Data Communication & Visualization
- Developing Your Resilience as a Healthcare Professional
- Resuming Retail or Restaurant Operations Post-pandemic
- Introduction to Digital Currency
- Bitcoin Technology Fundamentals
- Bitcoin Basics
- Data Transformation
- Data Filtering
- Adversarial Problems
- Uncertainty
- Data Center Virtualization: vSphere & ESXi
- Data Gathering
- Coaching Techniques That Inspire Coachees to Action
- Reinforcement Learning
- Blockchain in Action & IoT
- Developing with Blockchain
- IT Infrastructure Automation: Automation & Scalability
- IT Infrastructure Automation: Text File Processing & RegEx
- Key Statistical Concepts
- Data Considerations in Analytics
- IT Infrastructure Automation: Python Automation Programming
- Introduction to Machine Learning & Supervised Learning
- Process & Applications
- Neural Networks
- Unsupervised Learning
- Supervised Learning Models
- Applying Machine Learning
- Correlation & Regression
- Data Collection & Exploration
- Data Mining, Data Distributions, & Hypothesis Testing
- Polishing Your Feedback Skills
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- IT Infrastructure Automation: Version Control & GIT
- Convolutional and Recurrent Neural Networks
- Expert Insights on Resilience & Perseverance
- Compliance Brief: Contact Tracing
- Compliance Brief: Filtering Facepiece Respirators and Masks
- The BA Elicitation and Collaboration Knowledge Area
- RADD<br/>Knowledge Area: Part 2
- Personal Skills for Effective Business Analysis
- Session & Risk Management
- Auditing & Incident Response
- Providing Telephone Customer Service
- Deep Learning with Keras
- TensorFlow: Introduction to Machine Learning
- Leading in the Post-pandemic Workplace
- Navigating the Post-Pandemic Workplace
- Business Strategy for the Post-pandemic Economy
- The BA Planning and Monitoring Knowledge Area
- Developing an Effective Business Case
- The Requirements Life Cycle Management Knowledge Area
- RADD<br/>Knowledge Area: Part 1
- The Solution Evaluation Knowledge Area
- Business Analysis Activities and Tools
- Business Analysis Analytical Techniques
- Big Data Interpretation
- Business Analysis Professional Effectiveness Competencies
- Perspectives for Effective Business Analysis
- Big Data Fundamentals
- Business Analysis Overview
- Introduction To UI/UX
- Designing with Flexibility & Efficiency in Mind
- Using Lean to Perfect Organizational Processes
- Techniques and Tools
- Navigation and Layout
- Design Principles
- Content Design
- Design Guidelines and Patterns
- Key Accounting Concepts and Principles
- Establishing Effective Virtual Teams
- Facing Virtual Team Challenges
- Managing in a Crisis
- Key Elements of Business Execution
- Forging Ahead with Perseverance and Resilience
- Keeping Top Performers Challenged
- Expert Insights on Driving Performance
- Creating a Plan for Performance Management
- Assessing Your Organization's Risks
- Aligning Unit Goals and Imperatives
- Gauging Your Organization's High-performing Potential
- Responding Effectively to Risks
- Expert Insights on Collaboration
- Becoming a Successful Collaborator
- Encouraging Team Communication and Collaboration
- Leading a Customer-centric Culture
- Becoming an Accountable Professional
- Developing a Personal Accountability Framework
- Expert Insights on Accountability
- Expert Insights on Developing as a Leader
- Expert Insights on Intentions
- Welcome to the Leadership Development Program
- Leading through Inspiration
- Gauging Your Leadership Performance
- How Culture Impacts Communication
- Communicating with Confidence
- Using Communication Strategies to Bridge Cultural Divides
- Effectively Directing and Delegating as a Manager
- Getting What You Expect from Your Delegate
- Taking Your Team to the Next Level with Delegation
- Choosing and Preparing Your Delegate
- Expert Insights on Managing a Culturally Diverse Team
- Expert Insights on Delegation
- Getting the Details Right: Spelling Basics
- Abbreviating, Capitalizing, and Using Numbers
- Expert Insights on Customer Relationships
- Using the Parts of Speech
- Interacting with Customers
- Enabling Business Process Improvement
- Communicating Effectively with Customers
- DevOps Security Considerations: Securing DevOps Pipeline
- Introduction to Agile Software Development
- An Executive's Guide to Security: Understanding Security Threats
- ML/DL in the Enterprise: Machine Learning Modeling, Development, & Deployment
- An Executive's Guide to Security: Protecting Your Information
- ML/DL in the Enterprise: Machine Learning Infrastructure & Metamodel
- AWS Cloud Practitioner 2019: AWS Cloud & the Value Proposition
- Kubernetes Introduction
- Azure Fundamentals: The Ecosystem
- Moving to the Cloud
- Platform Fundamentals
- Overview
- Implementing an Automation Software Strategy
- Exploring Business Process Automation
- Planning Artificial Intelligence Services
- Planning AI Implementation
- Artificial Intelligence: Types of Artificial Intelligence
- Automation Design & Robotics
- Transforming the Workplace Using Artificial Intelligence
- Artificial Intelligence: Basic AI Theory
- Royce George's Transcript
- Royce George's Wallet
- About Accredible