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- An Introduction to Generative AI
- Blockchain & Hyperledger Fabric: An Overview of Blockchain Technology
- CompTIA Security+: Physical Security Controls
- An Executive's Guide to Security: Protecting Your Information
- An Executive's Guide to Security: Understanding Security Threats
- Developing an AI/ML Data Strategy: The Data Analytics Maturity Model
- Techniques for Big Data Analytics
- Fundamentals of AI & ML: Foundational Data Science Methods
- Machine & Deep Learning Algorithms: Introduction
- Automation Testing for Python
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Google Cloud: Getting Started
- Customer Service: Generating Effective Solutions
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Strengthening Your Service Skills
- Customer Service: Fostering a Service Mindset
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Communicating Effectively with Customers
- Sahil Pathania's Transcript
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