Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sahil Verma's Credentials
- Sahil Verma's Wallet
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Customer Relationships
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- The Building Blocks of Building Trust
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Expert Insights on Negotiation
- Communicating Effectively with Customers
- Interacting with Customers
- Rapport Building in Customer Service
- Negotiating the Best Solution
- The First Steps in Negotiating
- Designing a Customer Service Strategy
- Negotiating Well and Going for the Close
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Sahil Verma's Transcript
- Sahil Verma's Wallet
- About Accredible