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- User Authentication
- Samson Franklin k's Credentials
- Samson Franklin k's Wallet
- GCP Engineering & Streaming Architecture
- Streaming Pipelines & Analytics
- GCP Big Data & Security
- Container, Compute, & App Engine
- Google Associate Cloud Engineer: Google Cloud Platform Ecosystem
- Google Associate Cloud Engineer: Configuring Google Cloud
- Google Associate Cloud Engineer: Google Cloud Resource Manager
- Google Associate Cloud Engineer: Google Cloud Load Balancing
- Google Associate Cloud Engineer: Implementing Google Compute Engine
- Google Associate Cloud Engineer: Managing Google Compute Engine
- GCP Network Data Processing Models
- Google Cloud Architect: CLI Cloud Resource Management
- Google Cloud Architect: Cloud Basics
- Platform Fundamentals
- Google Cloud Architect: Virtual Machine Configuration
- Google Cloud Architect: Security
- Google Cloud Architect: Network Components
- Dataproc
- Google Cloud Architect: Identity Management
- Google Cloud Architect: Data Storage
- Google Cloud Architect: Troubleshooting
- Dataproc Architecture
- Dataproc Operations
- Google Cloud: Getting Started
- Google Cloud Architect: Cloud Design
- Google Cloud Architect: Web Applications & Name Resolution
- Google Cloud Architect: Virtual Machine Deployment
- Google Cloud Architect: Programmatic Access
- Google Cloud Architect: Monitoring & Logging
- Google Cloud Architect: Solution Management & Testing
- Deeper through GCP Analytics & Scaling
- Dataflow Autoscaling Pipelines
- Machine Learning with TensorFlow & Cloud ML
- Storage & Analytics
- Email & Calendar Management
- Group & OU Management
- User Management
- Service Configuration & Management
- Security, Service, & Mobile Device Management
- APIs & Machine Learning
- Instance Creation
- Instance Management
- Fundamentals of BigQuery
- Implementations with BigQuery for Big Data
- Customer Service: Discovering Customer Needs
- Expert Insights on Working Effectively on a Team
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Be Liked and Respected in the Workplace
- Contributing as a Virtual Team Member
- Communicating with Confidence
- Become a Great Listener
- Controlling Conflict, Stress, and Time in Customer Service
- Trust Building through Effective Communication
- Facing Confrontation in Customer Service
- Developing a Personal Accountability Framework
- Gaining a Positive Perspective on Feedback
- The Art and Science of Communication
- Cultivating Relationships with Your Peers
- Providing Telephone Customer Service
- Becoming More Professional through Business Etiquette
- Providing Effective Internal Customer Service
- Becoming an Accountable Professional
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Keeping Business Calls Professional
- Beat Procrastination by Boosting Your Creativity and Drive
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Developing Your Business Acumen
- Developing a Plan to Further Your Career
- Formatting email text in Outlook 365
- Proofing email in Outlook 365
- Tagging, sorting and filtering emails in Outlook Microsoft 365
- Designing & Shaping email in Outlook 365
- Organizing emails in Outlook 365
- Using calendar tools & tasks in Outlook Microsoft 365
- Using contact tools in Outlook Microsoft 365
- Adding elements & printing emails in Outlook Microsoft 365
- Expert Insights on Essential Customer Service Skills
- Configuring the Outlook Client in Outlook 365
- Working with Team Sites in SharePoint 2016
- Building Web Pages in SharePoint 2016
- Working with Blogs in SharePoint 2016
- Working with Communication Sites in SharePoint 2016
- Working with Document Libraries in SharePoint 2016
- Expert Insights on Call Center Operations Management
- Optimizing Workflows in Outlook 365
- Illustrating your emails in Outlook Microsoft 365
- Administering Microsoft Teams Bootcamp: Session 1 Replay
- Administering Microsoft Teams Bootcamp: Session 2 Replay
- Administering Microsoft Teams Bootcamp: Session 3 Replay
- Signing in & Setting Up SharePoint 2016
- Working with the Newsfeed in SharePoint 2016
- Working with SharePoint Apps in SharePoint 2016
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Samson Franklin k's Transcript
- Samson Franklin k's Wallet
- About Accredible