Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sandali Hettige's Credentials
- Sandali Hettige's Wallet
- Service Catalog Specialist
- Communicating with Confidence
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Secure Cloud Computing & Trusted Cloud Services
- Choosing and Using the Best Solution
- Sending and receiving emails in Outlook Microsoft 365
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Gaining a Positive Perspective on Feedback
- Getting to the Root of a Problem
- Writing Effective E-mails and Instant Messages
- Polishing Your Feedback Skills
- Using Outlook 2016 for Windows with Office 365
- Expert Insights on Making Decisions Using Present Value
- Illustrating Email in Outlook 2016 for Windows
- Organizing your Emails in Mail for macOS Sierra
- Calendar Tools in Outlook 2016 for Windows
- Contact Tools in Outlook 2016 for Windows
- Setting Up in Outlook 2016 for Windows
- Navigating in a Desktop Environment in Windows 10
- Using Windows 10
- Accessing & Managing Files in Windows 10
- Creating Well-constructed Sentences
- Clarity and Conciseness in Business Writing
- Using Punctuation Marks
- Abbreviating, Capitalizing, and Using Numbers
- Facing Confrontation in Customer Service
- Getting the Details Right: Spelling Basics
- Providing Telephone Customer Service
- Improving Your Technical Writing Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Dealing with Customer Service Incidents and Complaints
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: Key Concepts
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Introduction
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Polishing Your Skills for Excellent Customer Service
- Data Analysis
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Considerations
- Windows 10: Active Directory Management
- Cloud Access Control
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Presence & Privacy
- Cloud Computing Fundamentals: Security
- Apache Spark Getting Started
- Cloud Computing Fundamentals: Risk Management
- Cloud Service Models & Benefits and Issues
- Cloud Basics
- Moving to the Cloud
- Windows 10: Configure Remote Connectivity
- Configuring & Using Peripheral Devices
- Windows 10: Configure Networking
- Using Windows
- Cloud Services Solutions: Benefits & Features
- Cloud Computing Fundamentals: Introduction
- Sandali Hettige's Transcript
- Sandali Hettige's Wallet
- About Accredible