Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sandip Gupta's Credentials
- Sandip Gupta's Wallet
- CAPM®: Project Roles & Responsibilities
- CAPM®: Project Management Key Concepts
- Generative AI and Its Impact to Everyday Business
- Expert Insights on Creative Thinking & Brainstorming
- Developing a Team of Creative Gurus
- Expert Insights on Innovation
- Embracing a Customer-obsessed Mentality
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Expert Insights on Networking & Building Relationships
- Expert Insights on Customer Relationships
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Exploring the Relationship between UI and UX Design
- Steps to Creativity Series
- Customer Success and Experience
- Enhancing the Customer Experience with HCI
- Achieving Customer-centric Design with User Personas
- Expert Insights on Lean UX
- Creating Effective Social Customer Service
- Customer Service
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Expert Insights on Essential Customer Service Skills
- Agile Principles and Methodologies
- Managing Your Time So It Doesn’t Manage You
- Resolving Workplace Conflict
- Expert Insights on Dealing with Conflict
- Make The Time You Need: Get Organized
- Customer Service: Fostering a Service Mindset
- Expert Insights on Time Management
- Cultivating Cross-functional Team Collaboration
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Designing a Customer Service Strategy
- Polishing Your Skills for Excellent Customer Service
- Building and Leading Successful Teams
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Being a First-time Manager
- Sandip Gupta's Transcript
- Sandip Gupta's Wallet
- About Accredible