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- User Authentication
- Santanu Das's Credentials
- Santanu Das's Wallet
- Creating Presentations in PowerPoint 2016 for Windows
- Formatting Presentations in PowerPoint 2016 for Windows
- Configuring the Client in Outlook 2016 for Windows
- Calendar Tools in Outlook 2016 for Windows
- Organizing Email in Outlook 2016 for Windows
- Contact Tools in Outlook 2016 for Windows
- Illustrating Email in Outlook 2016 for Windows
- Formatting Email in Outlook 2016 for Windows
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Sending & Receiving Email in Outlook 2016 for Windows
- Setting Up in Outlook 2016 for Windows
- Configuring Network & Share Settings
- Managing User Accounts in macOS Sierra
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Accessing & Managing Files in macOS Sierra
- Santanu Das's Transcript
- Santanu Das's Wallet
- About Accredible