Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sarah Blanchard's Credentials
- Sarah Blanchard's Wallet
- Leadercamp on-demand: Active Leadership Series on Leadership
- Expanding Your Communication Skill Set
- Generative AI APIs for Practical Applications: An Introduction
- Customer Success Manager Journey
- How to Learn Effectively
- Keeping Your Skill Set Current in the Digital Economy
- Curiosity and Creativity
- Building Success through Self-improvement
- Becoming a Continuous Learner
- Developing a Team of Creative Gurus
- Customer Service: Fostering a Service Mindset
- Enhancing Communication through Listening
- Making Difficult Conversations Meaningful
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Nurturing the Creative Power of Your Team
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- A Customer First Mindset
- Sales & Presentation Skills
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Shaping the Customer Experience across Digital and Physical Channels
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Motivating Action with a Compelling and Data-driven Story
- Six Sigma Voice of the Customer
- Capturing the Attention of Senior Executives
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Presenting Virtually
- Preparing a Great Virtual Presentation
- Building and Delivering a Great Virtual Presentation
- Using Lean to Perfect Organizational Processes
- Developing a Mindset of Growth and Learning
- Innovating with the Customer in Mind
- Mastering OKRs: Writing, Measuring, and Achieving Success
- Building Your Emotional Intelligence as a Leader
- Creating documents efficiently with Copilot for Microsoft 365
- First-Time Manager Career Journey Overview
- Discovering Copilot for Windows 11
- Optimizing communication & information with Copilot for Microsoft 365
- Nurturing Your Own Wellbeing as a Leader
- Bridging the Diversity Gap
- Proven Techniques for Technical Communication
- Set Your Workspace Up For Success
- Unleashing Potential through People Development
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Leadership Insights on Leading a Customer-Centric Culture
- Welcome to the Skillsoft Leadership Development Program
- ITIL® 4 Foundation: Introduction
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- Fostering a Growth Mindset in the Age of AI
- Leveraging AI as a Team Member
- Unleashing Personal and Team Creativity
- Encouraging Innovation and Experimentation with AI
- Leading through the AI Disruption with Empathy
- Customer Archetypes and Skillsoft Essentials Enablement
- Using AI to Improve the Employee Experience
- Leading in the Age of Generative AI
- Reimagining the Sales Process with Generative AI
- Unlocking Business Solutions with AI-Powered Analytics
- Reimagining the Customer Experience with Generative AI
- Establishing AI Guardrails and Governance
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Navigating AI Ethical Challenges and Risks
- Generative AI and Its Impact to Everyday Business
- Harnessing the Disruption of Generative AI
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Skillsoft Coaching Pitch Badging for AE/CSMs
- Communication & Listening Skills
- Women in Leadership: Mastering Key Leadership Competencies
- Become a Great Listener
- How to Manage Difficult Conversations
- Using Active Listening in Workplace Situations
- Codecademy from Skillsoft Product Introduction
- Tech and Dev Subscription Enablement
- Communicating Effectively with Customers
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Embracing a Customer-obsessed Mentality
- Customer Relationships
- Be Liked and Respected in the Workplace
- Manage Your Content in Percipio
- Percipio Admin Certification Level 1 "Admin Essentials"
- Add Your Custom Content
- Organize the Library and Content
- Adopting New Leadership Mindsets to Drive DEI
- Engage Your Learners and Measure Success
- Measure Success
- Engage Learners
- Polishing Your Skills for Excellent Customer Service
- Designing a Customer Service Strategy
- Manage Live Courses
- Lay the Foundation for Your New Percipio Site
- Launch to Users
- Create and Manage User Accounts
- Get to Know Percipio
- Brand and Configure your Site
- New Site Setup Overview
- Percipio Overview
- Embedding Inclusion into Everyday Experiences
- Building Shared Understanding across Cultural Divides
- Rapport Building in Customer Service
- Social Engineering & Related Attacks
- Becoming a DEI Ally and Agent for Change
- Adopting an Inclusion Mindset at Work
- Maximize Your Productivity by Managing Time and Tasks
- Make The Time You Need: Get Organized
- Signing in & Setting Up
- Telling a Business Story
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Embracing a Customer-obsessed Mentality
- Developing a Growth Mind-set
- Sarah Blanchard's Transcript
- Sarah Blanchard's Wallet
- About Accredible