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- User Authentication
- Saumya Gupta's Credentials
- Saumya Gupta's Wallet
- Shaping documents in Word 365 </br>
- Inserting media files in Word 365
- Adding text and graphic objects in Word 365
- Using references in Word 365
- Working with diagrams in Word 365
- Finding and replacing in Word 365
- Proofing documents in Word 365
- Formatting documents in Word 365
- Customer Service: Discovering Customer Needs
- Capturing the Attention of Senior Executives
- Creating Well-constructed Sentences
- Getting started in Word 365
- Browsing documents in Word 365
- Inserting text in Word 365
- Formatting text in Word 365
- Managing documents in Word 365
- Sharing documents in Word 365
- Navigating Other People's Emotions
- Taking Effective and Professional Notes
- Communicating Effectively with Customers
- Interacting with Customers
- How Culture Impacts Communication
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Sending E-mails to the Right People
- Customer Service: Strengthening Your Service Skills
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Abbreviating, Capitalizing, and Using Numbers
- Navigating the Workplace with Emotional Intelligence
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Keeping Business Calls Professional
- Trust Building through Effective Communication
- Saumya Gupta's Transcript
- Saumya Gupta's Wallet
- About Accredible