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- Savi Sharma's Credentials
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- CISSP 2024: Professional Ethics & Security Concepts
- CompTIA Cybersecurity Analyst+: Managing Network Settings
- Principles of Digital Change Management
- Cloud Security Administration: Continuous Operational Improvement
- Certified in Cybersecurity (CC): Security Governance, Policies, & Controls
- CompTIA Cybersecurity Analyst+: Network Security Concepts
- CEH v11: Cybersecurity Basics, Attacks & Information Warfare
- Internet of Things Overview
- Enterprise Security: Leveraging Generative AI with Common Security Tools
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Release, Service Level, and Availability Management
- Oracle Database 12c R2 SQL: Using Structured Query Language (SQL)
- Oracle Database 12c R2 SQL: Data Manipulation Language & Transaction Control Language
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