Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Shakil Hossain's Credentials
- Shakil Hossain's Wallet
- Using Punctuation Marks
- Abbreviating, Capitalizing, and Using Numbers
- Choosing and Using the Best Solution
- Become a Great Listener
- Using Active Listening in Workplace Situations
- Getting to the Root of a Problem
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Gaining a Positive Perspective on Feedback
- Polishing Your Feedback Skills
- Getting the Details Right: Spelling Basics
- Expert Insights on Making Decisions Using Present Value
- Listening Even When It's Difficult to Listen
- Being an Effective Team Member
- Creating Well-constructed Sentences
- Interacting with Customers
- Sending and receiving emails in Outlook Microsoft 365
- Setting Up in Outlook 2016 for Windows
- Improving Your Technical Writing Skills
- Facing Confrontation in Customer Service
- Communicating Effectively with Customers
- Providing Telephone Customer Service
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Discovering Customer Needs
- Building Customer Relationships in a Virtual Environment
- Customer Service: Engaging with Customers
- Customer Service: Strengthening Your Service Skills
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- CCNA 2020: IT Security Concepts
- Configuring & Using Peripheral Devices in Windows 10
- ITIL® 4 Foundation: Introduction
- Shakil Hossain's Transcript
- Shakil Hossain's Wallet
- About Accredible