Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Shannon Bates's Credentials
- Shannon Bates's Wallet
- CCM Communication Best Practices
- Building High Performance Teams
- Preparing a Great Virtual Presentation
- CCM Manager Leadership Development
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Making Difficult Conversations Meaningful
- Coaching for Success
- CCM Manager Coaching Development
- New Project Manager Essentials
- Developing a Growth Mindset
- Embracing Change at Work
- CCM Personal Development Training
- CCM Personal Development Training
- Embracing a Customer-obsessed Mentality
- Communicating Effectively with Customers
- Developing Personal Accountability
- CCM Customer Experience Training for Customer Care Managers
- CCM Customer Experience Training
- Writing Effective<br>E-mails and Instant Messages
- Controlling Conflict, Stress, and Time in Customer Service
- The Art of Staying Focused
- Navigating Challenging Situations with Diplomacy and Tact
- Contributing as a Virtual Team Member
- Take a Deep Breath and Manage Your Stress
- Facing Virtual Team Challenges
- Shannon Bates's Transcript
- Shannon Bates's Wallet
- About Accredible