Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sharmaine Grace De Leon's Credentials
- Sharmaine Grace De Leon's Wallet
- Design Thinking and Agile Methodologies
- Getting Started with Design Thinking
- The Essential Role of the Agile Product Owner
- Design Thinking for Innovation: Stakeholder Engagement
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- Introduction to Consultative Selling Leadership program
- Leadership Behaviors
- Overview of Consultative Selling
- Client Relationships & Business Development
- Deal Guidance
- Coaching Best Practices
- CGI: Consultative Selling Leadership Journey
- CGI Annual Tour F2025
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Understanding the Digital Customer
- CGI APAC: Customer Experience Journey
- Applying Virtual Assistant Technology
- Creating Engagement with Virtual Reality
- Using Robots and RPA in the Workplace
- Effective Edge Computing
- Connecting with the Internet of Things
- Enhancing the Customer Experience with HCI
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Expert Insights on Call Center Operations Management
- Customer Service: Discovering Customer Needs
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Workplace Diversity, Equity, and Inclusion in Action
- Leadership Insights on Leading Innovation
- Leading Innovation
- Managing a Project to Minimize Risk and Maximize Quality
- Six Sigma: Team Basics, Roles, and Responsibilities
- Six Sigma and Lean: Foundations and Principles
- Expert Insights on Presentation Skills
- Agile Principles and Methodologies
- SQL Developer
- GNU & Unix Commands
- Data Science Overview
- Transforming the Workplace Using Artificial Intelligence
- Using Augmented Reality for Organizational Gains
- Exploring Blockchain
- Getting Started with Machine Learning
- How Blockchain Technology is Transforming Businesses
- Exploring Business Process Automation
- Implementing an Automation Software Strategy
- Moving to the Cloud
- Design Principles
- The Language of DevOps: DevOps Principles & Practices
- Embracing the Cloud for Business Efficiency
- Internet of Things Overview
- Harnessing the Power of Data Science for Business Growth
- Exploring Data Visualization
- Exploring Virtual Reality: Introduction
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- Introduction to Artificial Intelligence
- Introduction to Agile Software Development
- Sharmaine Grace De Leon's Transcript
- Sharmaine Grace De Leon's Wallet
- About Accredible