Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sharraine Warman's Credentials
- Sharraine Warman's Wallet
- The First Steps in Negotiating
- Leadercamp on-demand: Women's Career Development Amidst the Pink Pandemic
- Leading Your Team through Change
- Six Sigma: Team Basics, Roles, and Responsibilities
- Six Sigma and Lean: Foundations and Principles
- Synchronize Goals to Optimize Your Team
- Leading in the Age of Generative AI
- Gaining a Positive Perspective on Feedback
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Polishing Your Feedback Skills
- Delivering Feedback That Encourages Growth
- Sharpening Your Focus to Stay on Track
- Taking Your Team to the Next Level with Delegation
- Getting What You Expect from Your Delegate
- Building Career Development Programs and Succession Planning
- Assessing Your Organization's Potential for High Performance
- Get Organized and Stop Procrastinating
- Set Your Workspace Up For Success
- Communicating Effectively (2021 Update)
- Agile Principles and Methodologies
- Agile Best Practices for Tech Leaders: Organization Fundamentals
- Getting Started with Design Thinking
- Polishing Your Skills for Excellent Customer Service
- Exploring Business Process Automation
- Contributing as a Virtual Team Member
- Being a Responsible Corporate Digital Citizen
- Providing Effective Internal Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Sending E-mails to the Right People
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Generating Effective Solutions
- Organizing Your E-mail
- Providing Telephone Customer Service
- Writing Effective E-mails and Instant Messages
- Customer Service: Fostering a Service Mindset
- Harnessing the Power of the Written Word
- Customer Service: Discovering Customer Needs
- Learn How to Touch Type
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Interacting with Customers
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Measure Success
- Effectively Directing and Delegating as a Manager
- Building Customer Relationships in a Virtual Environment
- Boosting Performance with the Employee Appraisal Process
- Leveraging the Power of Performance Management
- Controlling Conflict, Stress, and Time in Customer Service
- Managing and Supporting Employee Wellness
- Optimizing Your Workplace Well-being
- Sharing Space: Living, Learning, and Working at Home
- Measuring Outcomes and Using KPIs
- Customer Service: Adapting to Your Customers' Cues
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Overcoming Unconscious Bias in the Workplace
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Exploring Virtual Collaboration
- Sharraine Warman's Transcript
- Sharraine Warman's Wallet
- About Accredible