Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Shekinah Grace Rivera's Credentials
- Shekinah Grace Rivera's Wallet
- Delivering Feedback That Encourages Growth
- Making Difficult Conversations Meaningful
- The Simple Way to Make Giving Feedback Easier, powered by MIT SMR
- Giving Effective Feedback
- Providing Feedback to Support Neurodiverse Employees, powered by MIT SMR
- Effective Team Communication
- Leadercamp on-demand: The Power of Nonverbal Communication
- CGI Annual Tour F2025
- Trust Building through Effective Communication
- Influencing through Positive Leadership
- Capturing the Attention of Senior Executives
- CGI APAC: Human Resources Learning Journey (HRLJ) - 2.0
- Personal Power and Credibility
- Verifying and Building on Creative Ideas
- Building Personal Power through Influence
- Building Innovation Cultures and Leaders
- Unleashing Personal and Team Creativity
- Generative AI and Its Impact to Everyday Business
- CGI: Generative AI Foundations
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Corporate Services (retired October 2023)
- Recognizing and Addressing Micro-behaviors in the Workplace
- The Building Blocks of Building Trust
- CGI APAC: Diversity, Equity, and Inclusion
- Becoming a DEI Ally and Agent for Change
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Adopting an Inclusion Mindset at Work
- Understanding the Digital Customer
- Shaping the Customer Experience across Digital and Physical Channels
- Serving Digital Customers with Omnichannel
- Using Robots and RPA in the Workplace
- Creating Engagement with Virtual Reality
- Understanding Augmented Reality in Business
- Effective Edge Computing
- Applying Virtual Assistant Technology
- Getting Started with Machine Learning
- Transforming the Workplace Using Artificial Intelligence
- Connecting with the Internet of Things
- Dealing with Customer Service Incidents and Complaints
- Enhancing the Customer Experience with HCI
- Designing a Customer Service Strategy
- Controlling Conflict, Stress, and Time in Customer Service
- Expert Insights on Call Center Operations Management
- Implementing a Process Automation Strategy
- Exploring Business Process Automation
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Providing On-site Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Implementing Transformational HR
- How to Manage Difficult Conversations
- Communicating with Confidence
- The Art and Science of Communication
- Maximize Your Productivity by Managing Time and Tasks
- Managing a Project to Minimize Risk and Maximize Quality
- Planning for Skills Needs and Managing Performance
- Individual Behavior in Organizations
- Leading Innovation
- Leadership Insights on Leading Innovation
- Shekinah Grace Rivera's Transcript
- Shekinah Grace Rivera's Wallet
- About Accredible