Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Shivani Agrawal's Credentials
- Shivani Agrawal's Wallet
- Introduction to Power BI Bootcamp February 2025: Session 1 Replay
- Getting Started with Prompt Engineering
- Azure AI Fundamentals: Azure Machine Learning Fundamentals
- Getting started with SharePoint Online (2024)
- Navigating AI Ethical Challenges and Risks
- Getting to know the Office 365 web portal
- Managing Microsoft Teams: Working with Teams
- Managing Microsoft Teams: Managing Team Membership & App Policies
- Managing Microsoft Teams: Governance & Lifecycle Management
- Managing Microsoft Teams: Enabling Guest Access
- Managing Microsoft Teams: Managing Security & Compliance
- Managing Microsoft Teams: Endpoints
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Windows 10 Enterprise
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Managing Microsoft Teams: Configuring Network Settings
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
- Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Managing Microsoft Teams: Monitoring & Analyzing Service Usage
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Microsoft 365 Fundamentals: Microsoft 365 Pricing and Support
- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Introduction
- Managing Microsoft Teams: Upgrading to Teams
- IINS 3.0: Introduction to Network Attacks
- IINS 3.0: SIEM Technology & Security Terminology
- IINS 3.0: Introduction to Cisco Security
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Networking
- CompTIA A+ 220-1001: Network Hosts
- CompTIA A+ 220-1001: Networking Tools
- CompTIA A+ 220-1001: Power Supplies
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1001: SOHO Devices
- CompTIA A+ 220-1001: Working with Motherboards, CPUs, & Add-On Cards
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Random Access Memory
- CompTIA A+ 220-1001: Printers
- CompTIA A+ 220-1001: Basic Cable Types
- CompTIA A+ 220-1001: Resolving Problems
- CompTIA A+ 220-1001: TCP & UDP ports
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- CompTIA A+ 220-1001: Wireless Networking Protocols
- Polishing Your Skills for Excellent Customer Service
- Getting Your Pitch Heard
- CompTIA A+ 220-1001: Virtualization
- Expert Insights on Essential Customer Service Skills
- Taking Effective and Professional Notes
- Controlling Conflict, Stress, and Time in Customer Service
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Getting the Details Right: Spelling Basics
- How Culture Impacts Communication
- Audience and Purpose in Business Writing
- Planning an Effective Presentation
- Rapport Building in Customer Service
- Clarity and Conciseness in Business Writing
- The Building Blocks of Building Trust
- Using the Parts of Speech
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Building Your Presentation
- Using Punctuation Marks
- Ensuring Successful Presentation Delivery
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Expert Insights on Ethics
- Presentation Mastery Series
- Maximize Your Productivity by Managing Time and Tasks
- Achieve Productivity in Your Personal Life
- Expert Insights on Work/Life Balance
- Communicating with Confidence
- Navigating Your Own Emotions
- Navigating Other People's Emotions
- Navigating the Workplace with Emotional Intelligence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- How to Manage Difficult Conversations
- Communicating Effectively with Customers
- Interacting with Customers
- Capturing the Attention of Senior Executives
- Trust Building through Effective Communication
- The Art of Staying Focused
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Staying Balanced in a Shifting World
- Conquering the Challenges of Public Speaking
- CompTIA A+ 220-1001: Implementing Network Concepts
- CompTIA A+ 220-1001: Connectors
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1001: Storage Solutions
- CompTIA A+ 220-1001: Custom PC configuration
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- Storage
- SQL Selecting, Ordering, & Filtering
- GNU & Unix Commands
- Linux Installation
- SQL Security Architecture
- CompTIA A+ 220-1001: Cloud Computing
- CompTIA A+ 220-1001: Common Devices
- CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
- SQL Transaction Locks
- Introduction to System Architecture
- Network Services Management
- GUIs & Configuration
- Scripting & Administrative Tasks
- Package Management
- File Permissions & Links
- Networking Fundamentals
- Introduction to Devices & File Systems
- System Booting & Shutdown
- Networking Devices
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Keeping Business Calls Professional
- Sending E-mails to the Right People
- Network Device Hardening
- Getting Email Right Series
- SQL & Concurrency Concepts
- SQL Concepts & Queries
- Policies and Best Practices
- Network Topologies & Technologies
- Network Storage, Virtualization, & WAN Technologies
- Security Devices, Wireless Security, & Access Control
- Network Monitoring & Remote Access Methods
- SQL Tables
- Unix Input, Output, & Piping
- Essential System Services
- Advanced SQL Queries
- Troubleshooting Common Network Service Issues
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- The Present Threat Landscape
- Social Engineering & Related Attacks
- Ports, Protocols, & the OSI Model
- Windows Server 2016 Identity: Active Directory Service Accounts & Policies
- Windows Server 2016 Identity: Active Directory Accounts & Permissions
- Windows Server 2016 Identity: Active Directory Domain Controllers
- Windows Server 2016 Identity: Active Directory Maintenance & Recovery
- Windows Server 2016 Identity: Active Directory Certificate Services
- Windows Server 2016 Identity: Active Directory Trusts & Sites
- Windows Server 2016 Identity: Active Directory Groups & Organizational Units
- Troubleshooting Methodology & Tools
- Troubleshooting Connectivity & Performance Issues
- Windows Server 2016 Identity: Active Directory Rights Management Services
- Users, Groups, & Environment Variables
- Advanced GNU & Unix Commands
- Windows Server 2016 Identity: Active Directory Group Policy Settings
- Windows Server 2016 Identity: Active Directory Group Policy Objects
- Windows Server 2016 Identity: AD FS & Web Application Proxy
- Windows Server 2016 Identity: Active Directory Group Policy Processing
- Windows Server 2016 Identity: Active Directory Group Policy Preferences
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Cloud Computing Fundamentals: Security
- Cloud Computing Fundamentals: Presence & Privacy
- Hybrid Cloud Architecture & Deployment: Adopting Migration Strategies
- Cloud Computing Fundamentals: Cloud Access Control
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Considerations
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Computing Fundamentals: Risk Management
- Business Strategy: Managing Organizational Value
- Agile Software Development: Agile Project Management Techniques
- Agile Project Planning
- Agile Project Scheduling and Monitoring
- Moving to the Cloud
- Project Management: Scrum Framework for Software Development
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Advanced Scrum for Project Management
- Agile Software Development: Agile Development Life Cycle
- Agile Stakeholder Engagement and Team Development
- Business Orientation: Strategic Organizational Goals
- Agile Hybrid Approaches
- Value-driven Delivery: Delivering Value in Agile Projects
- Agile Principles and Methodologies
- Shivani Agrawal's Transcript
- Shivani Agrawal's Wallet
- About Accredible