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- Navigating AI Ethical Challenges and Risks
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- Microsoft Azure Administrator: Managing Microsoft Entra ID
- Google Cloud Architect: Cloud Basics
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- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- Microsoft Azure Administrator: ARM Templates
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- Microsoft Azure Administrator: Application Containers
- ITIL® 4 Foundation: Introduction
- Shyam s Kumar's Transcript
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