Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sinem Ibrahim's Credentials
- Sinem Ibrahim's Wallet
- Welcome to the Skillsoft Leadership Development Program
- Critical Thinking: Challenging Assumptions
- Introduction To UI/UX
- Becoming Your Own Best Coach
- Keeping Your Skill Set Current in the Digital Economy
- Developing a Mindset of Growth and Learning
- Sales Manager Journey
- Customer Service and Satisfaction
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Motivation and Performance
- Coaching and Training a Sales Team
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Keeping Your Coachee Committed and Accountable
- Interacting with Customers
- Rapport Building in Customer Service
- Detecting and Dealing with Performance Problems
- Managing Employee Development
- Creating a Plan for Performance Management
- Designing a Customer Service Strategy
- Planning an Effective Performance Appraisal
- Cultivating a Passion for Learning in Yourself and Others
- Teambuilding and Management
- Coaching Techniques That Inspire Coachees to Action
- Strategies for Building a Cohesive Team
- Keeping Top Performers Challenged
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Handling Team Conflict
- Encouraging Team Communication and Collaboration
- Effective Team Communication
- Developing a Successful Team
- Building the Foundation for an Effective Team
- Selling Skills
- The Discovery Meeting: Starting Off on the Right Foot
- Marketing: The Process and Functions that Build Customer Relationships
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Prospecting: Panning for Sales Gold
- Working Well with Others
- JavaScript: Getting Started with JavaScript Programming
- Vue.js: Getting Started
- Sinem Ibrahim's Transcript
- Sinem Ibrahim's Wallet
- About Accredible