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- Service Desk, IT Asset, Service Configuration, and Change Control Management
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- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Implementing a Hybrid and Secure Messaging Platform: Public Folders
- Implementing a Hybrid and Secure Messaging Platform: Migration
- Implementing a Hybrid and Secure Messaging Platform: Deploying Hybrid Environments
- Implementing a Hybrid and Secure Messaging Platform: Planning Hybrid Environments
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- Overview & Prerequisite Setup
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Singh sandeep Dinanath's Transcript
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