Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Siri Jellen's Credentials
- Siri Jellen's Wallet
- Interacting with Customers
- Basics of Customer Service
- Embracing a Customer-obsessed Mentality
- Designing a Customer Service Strategy
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Engaging with Customers
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- ITIL® 4 Foundation: Introduction
- Moving from Bias to Inclusion in a DEI Journey
- Make The Time You Need: Get Organized
- Creating Flowcharts, Maps & Plans
- Working with Excel Tables
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Improving Your Technical Writing Skills
- Adding Data & Calculations
- Ethics and Project Management
- Siri Jellen's Transcript
- Siri Jellen's Wallet
- About Accredible