Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sohel Velshi's Credentials
- Sohel Velshi's Wallet
- Your Role in Workplace Diversity
- Applying Value Stream Mapping in Lean Business
- Managing for Operational Excellence
- Problem Solving: Choosing and Implementing the Right Solution
- Problem Solving: Defining and Stating the Problem
- Problem Solving: Generating Solutions
- Focusing on the Bottom Line as an Employee
- Managing with a Cost-control Mindset
- Reimagining the Customer Experience with Generative AI
- Using Strategic Thinking as a Manager
- Enabling Business Process Improvement
- The First Steps in Negotiating
- Negotiating Well and Going for the Close
- Negotiating the Best Solution
- Making the Most of an Organizational Change
- Harnessing the Disruption of Generative AI
- Thinking Strategically as a Manager
- Navigating Your Team through Strategic Change
- Embracing Change at Work
- Generative AI and Its Impact to Everyday Business
- Leadercamp on-demand: Business Acumen Series on Operations
- Leadership Transitions: Becoming a Frontline Manager
- Assessing Your Organization's Potential for High Performance
- Customer Service: Generating Effective Solutions
- Leveraging the Power of Performance Management
- Building Customer Relationships in a Virtual Environment
- Unleashing Personal and Team Creativity
- Customer Service: Engaging with Customers
- Expert Insights on Creativity, Problem Solving, and Service
- Expert Insights on Essential Customer Service Skills
- Expert Insights on Creative Thinking & Brainstorming
- Ethics and Project Management
- Enhancing the Customer Experience with HCI
- Embracing a Customer-obsessed Mentality
- Embedding Data-driven Decisions into Organizational Culture
- Effective Edge Computing
- Developing a Team of Creative Gurus
- Developing and Supporting an Agile Mindset
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Prototyping and Testing
- Design Thinking for Innovation: Defining Opportunities
- Design Thinking for Innovation: Brainstorming and Ideation
- Designing a Customer Service Strategy
- Defining a Project Scope and Team
- Customer Service: Interpreting Customers’ Service Priorities
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Creating Effective Social Customer Service
- Creating a Project Schedule and Budget
- Communicating with Confidence
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Building Innovation Cultures and Leaders
- Building Agile Capabilities in Your Organization
- Become a Great Listener
- Beat Procrastination by Boosting Your Creativity and Drive
- Basic Analytical Methods
- Achieving Customer-centric Design with User Personas
- Sohel Velshi's Transcript
- Sohel Velshi's Wallet
- About Accredible