Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Soumya Kushwaha's Credentials
- Soumya Kushwaha's Wallet
- ITIL® 4 Foundation: Introduction
- Managing Organizational Risks
- Understanding Augmented Reality in Business
- Cybersecurity Awareness: Information Security Fundamentals
- Emerging Data Trends: AI TRiSM Unleashed
- Enhancing Communication through Listening
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Customer Service: Strengthening Your Service Skills
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Assessing Organizational Risks
- Problem Solving: Choosing and Implementing the Right Solution
- Viewing the Big Picture Strategically
- Recognizing Organizational Risks
- Problem Solving: Defining and Stating the Problem
- Problem Solving: Generating Solutions
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- The Art and Science of Communication
- Getting to the Root of a Problem
- Providing Telephone Customer Service
- Communication Skills
- Embracing a Customer-obsessed Mentality
- Communicating Effectively with Customers
- Interacting with Customers
- Designing a Customer Service Strategy
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Soumya Kushwaha's Transcript
- Soumya Kushwaha's Wallet
- About Accredible