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- User Authentication
- Srajan S kumar's Credentials
- Srajan S kumar's Wallet
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Building Customer Relationships in a Virtual Environment
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Interacting with Customers
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Becoming a Chat Agent Star
- Leading across Cultures
- Understanding Unconscious Bias
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Customer Service: Adapting to Your Customers' Cues
- Be Liked and Respected in the Workplace
- Trust Building through Effective Communication
- How Culture Impacts Communication
- Conquering the Challenges of Public Speaking
- Earning and Offering Trust at Work
- Receiving Feedback with an Open Mind
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Making Difficult Conversations Meaningful
- Bridging the Diversity Gap
- Using Communication Strategies to Bridge Cultural Divides
- Building Shared Understanding across Cultural Divides
- Bridging Differences in Cross-cultural Communication
- Promoting a Positive Work Environment
- Getting Started with Prompt Engineering
- Azure AI Fundamentals: Azure Machine Learning Fundamentals
- Navigating AI Ethical Challenges and Risks
- Scrum Product: Defining the Why & How of the Product
- Scrum Artifacts and Investment Guidelines
- Scrum: Creating Effective Product Backlogs
- Scrum: Product Backlog
- Applying Scrum Development Practices
- Scrum Concepts & the Product Owner
- Product Development Practices
- Scrum: Product Development Framework
- Scrum Master: Scrum for the Team
- Lean in Scrum: Lean Development Practices
- Scrum Team Velocity: Exploring Team Velocity
- Transition to Scrum: Agile Foundation to Scrum
- Transitioning to Scrum
- Agile & TDD Best Practices for APIs: Test-driven Development Strategy
- Secure Agile Programming: Testing
- Business Analysis for Project Management: Practices for Later Project Stages
- Skills for Project Analysts: Negotiation Skills
- Managing and Engaging Stakeholders
- Risk Management: Project Risk Assessment
- Project Management Needs vs. Expectations
- Stakeholder Communication: Software Projects & Stakeholder Communication
- Agile Software Development: Agile Project Management Techniques
- Decision Making for Software Project Managers
- Cloud Computing Fundamentals: Considerations
- Cloud Computing Fundamentals: Introduction
- Key Concepts and the Four Dimensions of Service Management
- Release, Service Level, and Availability Management
- Cloud Computing Fundamentals: Cloud Access Control
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Computing Fundamentals: Security
- Cloud Computing Fundamentals: Presence & Privacy
- DevOps Agile Development: Agile Processes for DevOps
- Cloud Computing Fundamentals: Risk Management
- DevOps Agile Development: DevOps Methodologies for Developers
- Cloud Service Models & Benefits and Issues
- Techniques & Tools
- Project Evaluation: Defining Success Metrics
- Testing Approaches
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Agile Project Planning
- Agile Principles and Methodologies
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Agile Key Exam Concepts
- The Service Value Chain and General Management Practices
- Agile Methodologies
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Software Development: Agile Development Life Cycle
- Gaining a Positive Perspective on Feedback
- Accessing & creating meetings in Google Meet for Web
- Establishing Effective Virtual Teams
- Communicating with Confidence
- Become a Great Listener
- Being an Effective Team Member
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Keeping Business Calls Professional
- Exploring & setting up Webex 2021
- Getting the Details Right: Spelling Basics
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Expert Insights on Email Productivity
- Getting Email Right Series
- Expert Insights on Trust
- Expert Insights on Receiving Feedback
- Expert Insights on Giving Feedback
- Brainstorming Series
- Creating, Joining & Managing Meetings in Zoom Desktop
- Contributing as a Virtual Team Member
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Using Active Listening in Workplace Situations
- Agile Foundations: Scrum Methodology
- Agile Foundations: Fundamentals
- Srajan S kumar's Transcript
- Srajan S kumar's Wallet
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