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- User Authentication
- Sulakshi Herath's Credentials
- Sulakshi Herath's Wallet
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Microsoft 365 Fundamentals: Microsoft 365 Pricing and Support
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- Microsoft 365 Fundamentals: Windows 10 Enterprise
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Business Strategy: Managing Organizational Value
- Agile Hybrid Approaches
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Orientation: Strategic Organizational Goals
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Advanced Scrum for Project Management
- Testing Approaches
- Agile Software Development: Agile Project Management Techniques
- Agile Software Development: Agile Development Life Cycle
- Project Management: Scrum Framework for Software Development
- Techniques & Tools
- Agile Methodologies
- DevOps Agile Development: DevOps Methodologies for Developers
- Project Evaluation: Defining Success Metrics
- Cloud Computing Fundamentals: Security
- DevOps Agile Development: Agile Processes for DevOps
- Cloud Computing Fundamentals: Risk Management
- Cloud Computing Fundamentals: Presence & Privacy
- Cloud Computing Fundamentals: Cloud Access Control
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Computing Fundamentals: Considerations
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Key Exam Concepts
- Moving to the Cloud
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Agile Project Planning
- Agile Principles and Methodologies
- The Service Value Chain and General Management Practices
- ITIL® 4 Foundation: Introduction
- Expert Insights on Diversity & Inclusion
- Expert Insights on Organizational Culture
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Expert Insights on Unconscious Bias
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Customer Relationships
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- How Culture Impacts Communication
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Overcoming Unconscious Bias in the Workplace
- Expert Insights on Email Productivity
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Getting the Details Right: Spelling Basics
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Effective Stakeholder Communications for Technology Professionals
- Expert Insights on Listening
- Expert Insights on Communication Essentials
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- The Art and Science of Communication
- Do We Have A Failure to Communicate?
- Keeping Business Calls Professional
- Writing and Preparing an Effective Speech
- Proven Techniques for Technical Communication
- Communicating with Confidence
- Trust Building through Effective Communication
- Conquering the Challenges of Public Speaking
- Supervised, Unsupervised & Deep Learning
- Sulakshi Herath's Transcript
- Sulakshi Herath's Wallet
- About Accredible