Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sumit Tiwary's Credentials
- Sumit Tiwary's Wallet
- GenAI Academy: Yellow Belt Level 1
- Getting the Details Right: Spelling Basics
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Writing with a Professional Mindset
- Sharpening Your Focus to Stay on Track
- Strength under Pressure: Building Perseverance and Resilience
- Building Shared Understanding across Cultural Divides
- Making Difficult Conversations Meaningful
- Power Up: Turning on Your Self-starter Potential
- Communicating with Confidence
- Keeping Business Calls Professional
- Conquering the Challenges of Public Speaking
- Contributing as a Virtual Team Member
- Taking Effective and Professional Notes
- Using Active Listening in Workplace Situations
- Being an Effective Team Member
- Strategies for Building a Cohesive Team
- Effective Team Communication
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Saving Time by Setting Goals
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Aligning Unit Goals and Imperatives
- Aligning Goals and Priorities To Manage Time
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Synchronize Goals to Optimize Your Team
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Developing a Mindset of Growth and Learning
- Customer Service: Adapting to Your Customers' Cues
- Workplace Diversity, Equity, and Inclusion in Action
- Expert Insights on Managing Across Generations
- Women in Leadership: Moving Beyond Gender Roles as a Leader
- Becoming a DEI Ally and Agent for Change
- Outwitting Your Cognitive Bias
- Leading Diversity
- Leading across Cultures
- Expert Insights on Managing a Culturally Diverse Team
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- Leadership Insights on Leading Diversity
- JavaScript: Types, Operators, & Control Structures in JavaScript
- JavaScript: Introduction
- JavaScript: Functions & Arrays in JavaScript
- JavaScript: Getting Started with JavaScript Programming
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Sumit Tiwary's Transcript
- Sumit Tiwary's Wallet
- About Accredible