Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Swetha P's Credentials
- Swetha P's Wallet
- Writing and Preparing an Effective Speech
- Leading across Cultures
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Bridging the Diversity Gap
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Shaping the Customer Experience across Digital and Physical Channels
- Achieve Productivity in Your Personal Life
- Contributing as a Virtual Team Member
- Exploring Customer Journey Mapping
- Conquering the Challenges of Public Speaking
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Optimizing Virtual Collaboration
- Building Customer Relationships in a Virtual Environment
- Using Business Etiquette to Increase Your Professionalism
- Building Shared Understanding across Cultural Divides
- Bridging Differences in Cross-cultural Communication
- Presenting Virtually
- Receiving Feedback with an Open Mind
- Optimizing Your Workplace Well-being
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Making Difficult Conversations Meaningful
- Get Organized and Stop Procrastinating
- Creating & managing meetings in Teams 2023
- Promoting a Positive Work Environment
- Collaborating in meetings in Teams 2023
- Overcoming Barriers to Effective Listening
- Unlocking the Power of Upward Delegation
- Beat Procrastination by Boosting Your Creativity and Drive
- Procrastination: Admitting it is the First Step
- Be Productive by Working Efficiently
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- The Art of Staying Focused
- Make The Time You Need: Get Organized
- Aligning Goals and Priorities To Manage Time
- Using the Parts of Speech
- Using Punctuation Marks
- Improving Your Technical Writing Skills
- Writing with a Professional Mindset
- Discovering & Using your Desktop in macOS Ventura
- Searching for & finding items in macOS Ventura
- Managing windows in</br>macOS Ventura
- Using & Managing Apps in macOS Ventura
- Routing and Wide Area Networks
- TCP, UDP, Support and Management Protocols
- Network Function Virtualization Fundamentals
- Communication and Web Protocols
- IP Addressing and IPv4 Subnetting
- Wireless LANs
- Ethernet LANs and Switching
- Networking Standards and Connections
- CompTIA Security+: Physical Security Controls
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- SSCP 2021: Asset & Change Management Lifecycles
- Scrum: Creating Effective Product Backlogs
- Scrum: Product Backlog
- Product Development Practices
- Applying Scrum Development Practices
- Scrum Concepts & the Product Owner
- Scrum: Product Development Framework
- Scrum Product: Defining the Why & How of the Product
- Scrum Master: Scrum for the Team
- Lean in Scrum: Lean Development Practices
- Scrum Artifacts and Investment Guidelines
- Scrum Team Velocity: Exploring Team Velocity
- Transition to Scrum: Agile Foundation to Scrum
- Agile & TDD Best Practices for APIs: Test-driven Development Strategy
- Risk Management: Project Risk Assessment
- Testing Approaches
- Secure Agile Programming: Testing
- Techniques & Tools
- Agile Methodologies
- Project Evaluation: Defining Success Metrics
- Project Management Needs vs. Expectations
- Stakeholder Communication: Software Projects & Stakeholder Communication
- Transitioning to Scrum
- Managing and Engaging Stakeholders
- Business Analysis for Project Management: Practices for Later Project Stages
- Skills for Project Analysts: Negotiation Skills
- Decision Making for Software Project Managers
- Agile Foundations: Fundamentals
- Agile Foundations: Scrum Methodology
- Connecting to & Configuring a Database Instance
- Oracle Database 12c R2 SQL: Displaying Data from Multiple Tables
- Oracle Database 12c R2 SQL: Restricting & Sorting Data
- Managing a Database Instance
- Metrics & Monitoring
- Connectivity & Space Management
- Oracle Database Instance Overview
- Undo Feature Overview
- Orchestrator Introduction
- SMA Installation & Deployment
- Managing VMM
- Managing Inventory & Reporting
- Installing System Center Configuration
- Installing SCOM
- Deploy & Manage Orchestrator
- Installing & Monitoring DPM
- Managing Clients
- System Center Configuration Manager Introduction & Planning
- DPM Introduction
- Service Manager
- SMA Runbooks
- Task Sequences & Application Deployment
- SCCM Administration
- Security Considerations
- Deploying Updates & Endpoint Protection
- Performance & Health Monitoring
- Managing Collections
- Managing Boundaries
- SCOM Introduction
- Deploying Service Manager
- Maintenance & OS Deployment
- Overview & Prerequisite Setup
- Compliance Settings
- VMM Installation
- SQL Security Architecture
- SQL & Concurrency Concepts
- CompTIA A+ 220-1001: Implementing Network Concepts
- CompTIA A+ 220-1001: Connectors
- SQL Concepts & Queries
- CompTIA A+ 220-1001: Power Supplies
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1001: Cloud Computing
- CompTIA A+ 220-1001: Storage Solutions
- CompTIA A+ 220-1001: Networking Tools
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1001: Custom PC configuration
- CompTIA A+ 220-1001: SOHO Devices
- Policies and Best Practices
- CompTIA A+ 220-1001: Working with Motherboards, CPUs, & Add-On Cards
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Random Access Memory
- CompTIA A+ 220-1001: Common Devices
- CompTIA A+ 220-1001: Virtualization
- CompTIA A+ 220-1001: Printers
- CompTIA A+ 220-1001: Basic Cable Types
- CompTIA A+ 220-1001: Resolving Problems
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- CompTIA A+ 220-1001: TCP & UDP ports
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- CompTIA A+ 220-1001: Networking
- CompTIA A+ 220-1001: Wireless Networking Protocols
- CompTIA A+ 220-1001: Network Hosts
- Ports, Protocols, & the OSI Model
- Windows Server 2016 Identity: Active Directory Group Policy Settings
- Windows Server 2016 Identity: Active Directory Service Accounts & Policies
- Network Topologies & Technologies
- Windows Server 2016 Identity: Active Directory Maintenance & Recovery
- Windows Server 2016 Identity: Active Directory Trusts & Sites
- Windows Server 2016 Identity: Active Directory Groups & Organizational Units
- Windows Server 2016 Identity: Active Directory Group Policy Processing
- Network Monitoring & Remote Access Methods
- Windows Server 2016 Identity: Active Directory Rights Management Services
- Network Device Hardening
- Storage
- SQL Selecting, Ordering, & Filtering
- SQL Tables
- SQL Transaction Locks
- Introduction to System Architecture
- Network Services Management
- GUIs & Configuration
- Scripting & Administrative Tasks
- Package Management
- Unix Input, Output, & Piping
- Networking Fundamentals
- Introduction to Devices & File Systems
- Advanced SQL Queries
- System Booting & Shutdown
- Linux Installation
- Networking Devices
- Troubleshooting Common Network Service Issues
- CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
- Windows Server 2016 Identity: Active Directory Accounts & Permissions
- Network Storage, Virtualization, & WAN Technologies
- Security Devices, Wireless Security, & Access Control
- Troubleshooting Methodology & Tools
- Troubleshooting Connectivity & Performance Issues
- GNU & Unix Commands
- File Permissions & Links
- Essential System Services
- Advanced GNU & Unix Commands
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Cloud Computing Fundamentals: Security
- Cloud Computing Fundamentals: Presence & Privacy
- Hybrid Cloud Architecture & Deployment: Adopting Migration Strategies
- Cloud Computing Fundamentals: Cloud Access Control
- Windows Server 2016 Identity: Active Directory Group Policy Objects
- Windows Server 2016 Identity: Active Directory Domain Controllers
- Windows Server 2016 Identity: Active Directory Certificate Services
- Windows Server 2016 Identity: AD FS & Web Application Proxy
- Windows Server 2016 Identity: Active Directory Group Policy Preferences
- Cloud Computing Fundamentals: Risk Management
- Users, Groups, & Environment Variables
- Key Concepts and the Four Dimensions of Service Management
- Business Strategy: Managing Organizational Value
- Agile Software Development: Agile Project Management Techniques
- Agile Project Planning
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Considerations
- Moving to the Cloud
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Advanced Scrum for Project Management
- Agile Hybrid Approaches
- Agile Software Development: Agile Development Life Cycle
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Orientation: Strategic Organizational Goals
- Project Management: Scrum Framework for Software Development
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Polishing Your Skills for Excellent Customer Service
- Navigating Other People's Emotions
- Taking Effective and Professional Notes
- Controlling Conflict, Stress, and Time in Customer Service
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Facing Confrontation in Customer Service
- Agile Principles and Methodologies
- How Culture Impacts Communication
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- The Building Blocks of Building Trust
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Expert Insights on Ethics
- Expert Insights on Trust
- Expert Insights on Essential Customer Service Skills
- Navigating Your Own Emotions
- Communicating Effectively with Customers
- Interacting with Customers
- Expert Insights on Customer Relationships
- Organizing Your E-mail
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Sending E-mails to the Right People
- Getting Email Right Series
- Expert Insights on Email Productivity
- Navigating the Workplace with Emotional Intelligence
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Expert Insights on Work/Life Balance
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Capturing the Attention of Senior Executives
- Trust Building through Effective Communication
- Keeping Business Calls Professional
- Expert Insights on Communication Essentials
- Swetha P's Transcript
- Swetha P's Wallet
- About Accredible