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- Complete Guide to Excel 365: Getting Started
- Complete Guide to Excel 365: Validating, Cleaning, & Performing Lookups on Data
- Creating & Editing Macros in Excel 2019 for Windows
- Creating and editing macros in Excel 365
- Using Conditional Formulas in Excel 2019 for Windows
- Performing data analysis and forecasting in Excel 365
- Managing macros in Excel 365
- Complete Guide to Excel 365: Pivot, PowerPivot, & Financial Modeling
- Sorting & Filtering Data in Excel 2019 for Windows
- Using Conditional Formulas in Excel 2016 for Windows
- Basic Formulas in Excel 2016 for Windows
- Creating Charts & Graphics in Excel 2016 for Windows
- Performing data calculations using formulas in Excel 365
- Working with Data in PivotTables in Excel 2019 for Windows
- Using macros in Excel 365
- Using functions in Sheets 2022
- Getting started with charts in Excel 365
- Using the Power Pivot Add-in in Excel 2016 for Windows
- Using conditional formulas in Excel 365
- Adding & arranging data in Excel 365
- Printing spreadsheets in Excel 365
- Applying custom formatting in Excel 365
- Interacting with Customers
- Expert Insights on Customer Relationships
- Facing Confrontation in Customer Service
- Designing a Customer Service Strategy
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Managing Across Generations
- Expert Insights on Managing Up
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- How to Manage Difficult Conversations
- Capturing the Attention of Senior Executives
- The Art and Science of Communication
- Do We Have A Failure to Communicate?
- Keeping Business Calls Professional
- The Power of Communication
- Expert Insights on Mindsets
- Become a Great Listener
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Expert Insights on Managing Yourself
- Expert Insights on Managing Fear
- Administrative Support: Working in Partnership with Your Boss
- Managing Pressure and Stress to Optimize Your Performance
- Avoid Procrastination by Getting Organized Instead
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- Expert Insights on Work/Life Balance
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- Developing a Growth Mindset
- Developing a Personal Accountability Framework
- Becoming Your Own Best Boss
- Take a Deep Breath and Manage Your Stress
- Becoming Your Own Best Coach
- Using Basic Formulas in Excel 2019 for Windows
- Finding, Sorting & Filtering Data in Excel 2016 for Windows
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