Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Tarun Sharma's Credentials
- Tarun Sharma's Wallet
- CCNA 2024: Overview of Networking Components
- Developing an AI/ML Data Strategy: The Data Analytics Maturity Model
- Getting Started with Python: Introduction
- Writing Effective E-mails and Instant Messages
- Writing with a Professional Mindset
- Embracing a Customer-obsessed Mentality
- Core Statistical Concepts: An Overview of Statistics & Sampling
- Getting Started with Prompt Engineering
- Generative AI on GCP: An Introduction
- Navigating AI Ethical Challenges and Risks
- Accessing & creating meetings in Google Meet for Web
- Polishing Your Skills for Excellent Customer Service
- Interacting with Customers
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Strengthening Your Service Skills
- Project Evaluation: Defining Success Metrics
- Agile Foundations: Scrum Methodology
- The Service Value Chain and General Management Practices
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Release, Service Level, and Availability Management
- Expert Insights on Customer Relationships
- Expert Insights on Essential Customer Service Skills
- Expert Insights on Call Center Operations Management
- Customer Service: Interpreting Customers’ Service Priorities
- Administrative Support: A Positive Professional Image
- Administrative Support: Developing Your Essential Skills
- ITIL® 4 Foundation: Key Concepts of Service Management
- Customer Service: Generating Effective Solutions
- Event, Incident, and Problem Management
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- CompTIA Security+: Physical Security Controls
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- ITIL® 4 Foundation: Introduction
- Customer Service: Adapting to Your Customers' Cues
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Agile Foundations: Fundamentals
- Building Customer Relationships in a Virtual Environment
- Abbreviating, Capitalizing, and Using Numbers
- Microsoft Azure Fundamentals: Azure Cloud Computing
- Configuring Options & Settings in Excel 2019 for Windows
- Tarun Sharma's Transcript
- Tarun Sharma's Wallet
- About Accredible