Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Tonka Kaloyanova-Peneva's Credentials
- Tonka Kaloyanova-Peneva's Wallet
- The Essential Practices of Emotionally Intelligent Leaders
- Developing Influence Through Positive Leadership
- Transforming Leadership Vision into Organizational Reality
- Inspiring High Performance Through Motivation
- Bridging Differences in Cross-cultural Communication
- Confronting Workplace Conflict
- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Making the Most of Making Mistakes
- Customer Service: Adapting to Your Customers' Cues
- Tonka Kaloyanova-Peneva's Transcript
- Tonka Kaloyanova-Peneva's Wallet
- About Accredible