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- User Authentication
- Troy Marcus's Credentials
- Troy Marcus's Wallet
- Asana Foundations Skill Badge
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- Managing Modern Desktops: Intune Device Enrollment
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Communicating Effectively with Customers
- Expert Insights on Essential Customer Service Skills
- Polishing Your Skills for Excellent Customer Service
- Interacting with Customers
- CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- Navigating the Post-Pandemic Workplace
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- Task Sequences & Application Deployment
- Cloud Security Fundamentals: Basics of Cloud Operations
- SCCM Administration
- System Center Configuration Manager Introduction & Planning
- Troy Marcus's Transcript
- Troy Marcus's Wallet
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