Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Tyler Bresnahan's Credentials
- Tyler Bresnahan's Wallet
- Generative AI APIs for Practical Applications: An Introduction
- Angular 11 Bootcamp: Session 2 Replay
- CISSP 2021: Security Operations
- Selenium Deep Dive: Working with Selenium IDE
- Six Sigma Black Belt: Measurement Systems and Metrology
- Working With Microsoft Cognitive Toolkit (CNTK)
- Microsoft Azure Architect Design: Storage Account & Key Vault Design
- Cybersecurity Awareness: Getting Started with Security Foundations
- Supervised, Unsupervised & Deep Learning
- JavaScript Front-end Development: Fundamentals
- Infogram: Advanced Features
- Illustrating Presentations in PowerPoint iPhone
- Console Applications and Formatting Strings
- Collaborating effectively in Excel 365
- Final Exam: Advanced Math
- CompTIA A+ Core 2: Information Management & Change Management Processes
- Finding & organizing files in Teams 2022
- Intermediate/Advanced Power BI Bootcamp: Session 4 Replay (October 2023)
- AWS Cloud Practitioner 2023: AWS Network Services
- Introduction to Mobile Testing Fundamentals
- Angular 16: Change Detection and State Management June 2024: Session 2 Replay
- CompTIA PenTest+: Enumeration & Reconnaissance Tools
- Discovering Copilot for Windows 11
- Creating documents efficiently with Copilot for Microsoft 365
- Optimizing communication & information with Copilot for Microsoft 365
- Bridging the Diversity Gap
- Proven Techniques for Technical Communication
- Set Your Workspace Up For Success
- Unleashing Potential through People Development
- ChurnZero Certified | LEVEL 1: ChurnZero Foundations
- Embracing Agile at Scale
- The Essential Role of the Agile Product Owner
- Building Agile Capabilities in Your Organization
- Product Management: Building a Product Roadmap and Agile Product Management
- Cultivating Enterprise Agile
- Reimagining Work with Generative AI
- Responsible Application and Guardrails for Generative AI
- Foundations of Generative AI
- Leading an AI Transformation
- Human Skills to Sustain an AI Transformation
- Generative AI Business Transformation
- Communication & Listening Skills
- Customer Success Manager Journey
- Become a Great Listener
- How to Manage Difficult Conversations
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Curiosity and Creativity
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- Communicating Effectively with Customers
- Interacting with Customers
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Listening
- Expert Insights on Difficult Conversations
- Expert Insights on Creative Thinking & Brainstorming
- Expert Insights on Establishing a Learning Culture
- Keeping Your Skill Set Current in the Digital Economy
- Uncovering and Utilizing Your Talents and Skills
- Self-improvement for Lifelong Success
- A Customer First Mindset
- Becoming a Continuous Learner
- How to Learn Effectively
- Developing a Team of Creative Gurus
- Six Sigma Voice of the Customer
- Verifying and Building on Creative Ideas
- Cultivating a Passion for Learning in Yourself and Others
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Shaping the Customer Experience across Digital and Physical Channels
- Understanding the Digital Customer
- Sales & Presentation Skills
- Unleashing Personal and Team Creativity
- Expert Insights on Presentation Skills
- Enhancing the Customer Experience with HCI
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Positioning Powerful Messages to Enable Action
- Motivating Action with a Compelling and Data-driven Story
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Planning an Effective Presentation
- Leveraging AI as a Team Member
- Fostering a Growth Mindset in the Age of AI
- Customer Archetypes and Skillsoft Essentials Enablement
- Encouraging Innovation and Experimentation with AI
- Leading through the AI Disruption with Empathy
- Leading in the Age of Generative AI
- Reimagining the Sales Process with Generative AI
- Unlocking Business Solutions with AI-Powered Analytics
- Using AI to Improve the Employee Experience
- Establishing AI Guardrails and Governance
- Reimagining the Customer Experience with Generative AI
- Navigating AI Ethical Challenges and Risks
- Harnessing the Disruption of Generative AI
- Skillsoft Coaching Pitch Badging for AE/CSMs
- Generative AI and Its Impact to Everyday Business
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Achieving Customer-centric Design with User Personas
- Exploring Customer Journey Mapping
- Customer Relationships
- Polishing Your Skills for Excellent Customer Service
- Be Liked and Respected in the Workplace
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Customer Focus
- Embracing a Customer-obsessed Mentality
- Leveraging the Power of Analogical Thinking
- Customer Service: Adapting to Your Customers' Cues
- Solve Problems Using Systems Thinking in the Workplace
- Critical Thinking & Problem Solving
- Choosing and Using the Best Solution
- Defining Alternative Solutions to a Problem
- Getting to the Root of a Problem
- Outwitting Your Cognitive Bias
- The Art of Staying Focused
- Organizing Your E-mail
- Organizational Skills
- Make The Time You Need: Get Organized
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Aligning Goals and Priorities To Manage Time
- Saving Time by Setting Goals
- Strategic Thinking & Execution
- Synchronize Goals to Optimize Your Team
- Business Execution: How Things Get Done
- Key Elements of Business Execution
- Knowing When to Take Strategic Risks
- Using Strategic Thinking to Consider the Big Picture
- Strategic Product and Service Management
- Effective Stakeholder Communications for Technology Professionals
- Expert Insights on Leading with Emotional Intelligence
- Managing for Operational Excellence
- Navigating the Workplace with Emotional Intelligence
- Developing Emotional Intelligence
- Navigating Other People's Emotions
- Getting Your Pitch Heard
- Leading by Motivating
- Capturing the Attention of Senior Executives
- Expert Insights on Selling Essentials
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Negotiating Well and Going for the Close
- Tyler Bresnahan's Transcript
- Tyler Bresnahan's Wallet
- About Accredible