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- Applying Scrum Development Practices
- Scrum: Creating Effective Product Backlogs
- Scrum: Product Backlog
- Product Development Practices
- Scrum Concepts & the Product Owner
- Scrum: Product Development Framework
- Scrum Product: Defining the Why & How of the Product
- Transition to Scrum: Agile Foundation to Scrum
- Testing Approaches
- Lean in Scrum: Lean Development Practices
- Secure Agile Programming: Testing
- Techniques & Tools
- Scrum Artifacts and Investment Guidelines
- Scrum Master: Scrum for the Team
- Transitioning to Scrum
- Scrum Team Velocity: Exploring Team Velocity
- Skills for Project Analysts: Negotiation Skills
- Agile & TDD Best Practices for APIs: Test-driven Development Strategy
- Agile Foundations: Fundamentals
- Agile Foundations: Scrum Methodology
- Risk Management: Project Risk Assessment
- Agile Software Development: Agile Project Management Techniques
- Agile Methodologies
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Software Development: Agile Development Life Cycle
- Project Evaluation: Defining Success Metrics
- Project Management Needs vs. Expectations
- Stakeholder Communication: Software Projects & Stakeholder Communication
- Managing and Engaging Stakeholders
- Business Analysis for Project Management: Practices for Later Project Stages
- Decision Making for Software Project Managers
- CompTIA Security+: Physical Security Controls
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- GCP Network Data Processing Models
- Google Cloud Architect: CLI Cloud Resource Management
- Platform Fundamentals
- Dataproc
- Google Cloud Architect: Troubleshooting
- Dataproc Architecture
- Dataproc Operations
- Deeper through GCP Analytics & Scaling
- Storage & Analytics
- Google Cloud Architect: Virtual Machine Configuration
- Google Cloud Architect: Security
- Google Cloud Architect: Network Components
- Google Cloud Architect: Identity Management
- Google Cloud Architect: Data Storage
- Google Cloud Architect: Virtual Machine Deployment
- Google Cloud Architect: Programmatic Access
- Google Cloud Architect: Monitoring & Logging
- Google Cloud Architect: Solution Management & Testing
- Fundamentals of BigQuery
- Implementations with BigQuery for Big Data
- Google Associate Cloud Engineer: Google Cloud Platform Ecosystem
- Google Associate Cloud Engineer: Configuring Google Cloud
- Google Associate Cloud Engineer: Google Cloud Resource Manager
- Google Associate Cloud Engineer: Google Cloud Load Balancing
- Google Associate Cloud Engineer: Implementing Google Compute Engine
- Google Associate Cloud Engineer: Managing Google Compute Engine
- Google Cloud Architect: Cloud Basics
- GCP Engineering & Streaming Architecture
- Streaming Pipelines & Analytics
- GCP Big Data & Security
- Google Cloud Architect: Cloud Design
- Google Cloud Architect: Web Applications & Name Resolution
- Dataflow Autoscaling Pipelines
- Machine Learning with TensorFlow & Cloud ML
- Container, Compute, & App Engine
- APIs & Machine Learning
- Instance Management
- Google Cloud: Getting Started
- Email & Calendar Management
- Group & OU Management
- User Management
- Service Configuration & Management
- Security, Service, & Mobile Device Management
- Instance Creation
- Sorting & Filtering Data in Excel 2019 for Windows
- Referencing Data in Excel 2019 for Windows
- Finding & Grouping Data in Excel 2019 for Windows
- Custom & Conditional Formatting in Excel 2019 for Windows
- Sharing & Collaborating on a Document in Excel 2019 for Windows
- Creating Charts & Graphics in Excel 2019 for Windows
- Using Basic Formulas in Excel 2019 for Windows
- Formatting Data in Excel 2019<br> for Windows
- Inserting & Manipulating Data in Excel 2019 for Windows
- Creating & Saving Workbooks in Excel 2019 for Windows
- Getting Started in Excel 2019 for Windows
- Illustrating Documents in Excel 2019 for Windows
- Working with Different Chart Styles in Excel 2019 for Windows
- Using Conditional Formulas in Excel 2019 for Windows
- Finding & Analyzing Information with Formulas in Excel 2019 for Windows
- Working with Excel Tables in Excel 2019 for Windows
- Using Table Tools in Word 2019<br> for Windows
- Adding Data & Calculations in Word 2019 for Windows
- Editing Documents in Word 2019<br>for Windows
- Getting Started with PowerPoint 2019 for Windows
- Using Research Tools in Word 2019 for Windows
- Creating, Opening & Saving Documents in Word 2019 for Windows
- Formatting Documents in Word 2019 for Windows
- Shaping Documents in Word 2019 for Windows
- Structuring Documents in Word 2019 for Windows
- Sharing & Collaborating on a Document in Word 2019 for Windows
- Using Find & Replace Tools in Word 2019 for Windows
- Creating Graphics & Diagrams in Word 2019 for Windows
- Illustrating Documents in Word 2019 for Windows
- Saving Presentations in PowerPoint 2019 for Windows
- Navigating Your Own Emotions
- Opening & Setting Up in Word 2019 for Windows
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Formatting Presentations in PowerPoint 2019 for Windows
- Outwitting Your Cognitive Bias
- Investigating Arguments
- Confronting Your Assumptions
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Reaching Sound Conclusions
- Networking Standards and Connections
- Adding Data to Presentations in PowerPoint 2019<br> for Windows
- Sharing & Collaborating on a Presentation in PowerPoint 2019 for Windows
- Creating Graphics & Diagrams in PowerPoint 2019 for Windows
- Using Multimedia in Presentations in PowerPoint 2019 <br>for Windows
- Enhancing Presentation Designs in PowerPoint 2019 for Windows
- Proven Techniques for Technical Communication
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- How Culture Impacts Communication
- Providing Telephone Customer Service
- Maintaining a Cohesive Multigenerational Workforce
- Release, Service Level, and Availability Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- CompTIA A+ 220-1001: Implementing Network Concepts
- CompTIA A+ 220-1001: Connectors
- CompTIA A+ 220-1001: Printers
- CompTIA A+ 220-1001: Basic Cable Types
- CompTIA A+ 220-1002: Critical Security Concepts
- Windows 10: Configure Networking
- CompTIA A+ 220-1001: Network Hosts
- CompTIA A+ Core 1: Networking Fundamentals
- CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues
- CompTIA A+ Core 1: Troubleshooting Wired & Wireless Networks
- Organizing Presentation Assets in PowerPoint 2019 for Windows
- Configuring Options & Settings in Excel 2019 for Windows
- Proofing email in Outlook 365
- Tagging, sorting and filtering emails in Outlook Microsoft 365
- Organizing emails in Outlook 365
- Windows 10: Manage Devices & Data
- CompTIA A+ 220-1002: System Utilities
- Configuring the Application in Word 2019 for Windows
- Setting up the application in Outlook Microsoft 365
- Using calendar tools & tasks in Outlook Microsoft 365
- Sending and receiving emails in Outlook Microsoft 365
- Creating a Team Site in SharePoint Online
- CompTIA A+ 220-1002: Software Troubleshooting
- Signing in & Setting Up in SharePoint Online
- Working with Communication Sites in SharePoint Online
- CompTIA A+ 220-1001: Resolving Problems
- Configuring the Outlook Client in Outlook 365
- Creating Presentations in PowerPoint 2019<br> for Windows
- CompTIA A+ 220-1002: Microsoft Command Line Tools
- CompTIA A+ 220-1002: Windows Control Panel Utilities
- Creating Well-constructed Sentences
- Optimizing Workflows in Outlook 365
- CompTIA A+ Core 1: Client-side Virtualization
- CompTIA A+ Core 1: Cloud Computing Concepts
- Adding Animations in PowerPoint 2019 for Windows
- Configuring PowerPoint 2019 for Windows
- Inserting & Manipulating Text in PowerPoint 2019 for Windows
- Preparing & Delivering Slideshows in PowerPoint 2019 for Windows
- Finding & organizing files in Teams 2022
- Creating & managing meetings in Teams 2022
- Expert Insights on Essential Customer Service Skills
- Using Screenshot Tools in Windows 10 (Fall Creators Update)
- Configuring & Optimizing a System in Windows 10 (Fall Creators Update)
- Getting to know the Office 365 web portal
- Accessing & Managing Files in windows 10 (Fall Creators Update)
- Navigating in a Desktop Environment in Windows 10 (Fall Creators Update)
- Using Windows 10 (Fall Creators Update)
- Getting started in Teams 2022
- Using messaging & call tools in Teams 2022
- Formatting messages in Teams 2022
- Expert Insights on Email Productivity
- Getting the Details Right: Spelling Basics
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Getting Email Right Series
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