Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Vasanthan R's Credentials
- Vasanthan R's Wallet
- Bridging the Diversity Gap
- Bridging Differences in Cross-cultural Communication
- Business Strategy: Managing Organizational Value
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Agile Software Development: Agile Project Management Techniques
- Agile Principles and Methodologies
- Agile Stakeholder Engagement and Team Development
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Advanced Scrum for Project Management
- Agile Hybrid Approaches
- Agile Software Development: Agile Development Life Cycle
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Orientation: Strategic Organizational Goals
- Project Management: Scrum Framework for Software Development
- Agile Project Planning
- Agile Project Scheduling and Monitoring
- Enterprise Architecture Basics
- Content Framework
- Data Rights Management, Policies, & Event Tracing
- Enterprise Architecture Planning & Implementation
- Current & Future Trends
- Need for Design Patterns & the Principles Guiding Design Patterns
- Design Thinking for Microservices
- Prototyping Design Thinking
- Designing with Flexibility & Efficiency in Mind
- Moving to the Cloud
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Migrating to the Cloud
- Legal Requirements & Compliance
- Data Center Design
- Design Principles
- Content Design
- Design Guidelines and Patterns
- Cloud Computing Fundamentals: Security
- Architecture Capability Basics
- Cloud Infrastructure & Risk Analysis
- Risk Management & Outsourcing Design
- Cloud Computing Fundamentals: Presence & Privacy
- Cloud Computing Fundamentals: Cloud Access Control
- Security Controls & Business Continuity
- Service Oriented Architecture (SOA) Governance
- Architectural Artifacts & the Enterprise Continuum
- Basic Concepts of a Microservices Architecture
- Security Architecture
- Application Security Awareness & Validation
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Considerations
- Secure Application Architecture & IAM
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Risk Management
- Software Development Security & Life Cycle
- Cloud Infrastructure Management
- Operations Management
- Secure Cloud Computing & Trusted Cloud Services
- Navigation and Layout
- Techniques and Tools
- Customer Service: Discovering Customer Needs
- Expert Insights on Working Effectively on a Team
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Be Liked and Respected in the Workplace
- Developing Your Business Acumen
- Contributing as a Virtual Team Member
- Communicating with Confidence
- Become a Great Listener
- Controlling Conflict, Stress, and Time in Customer Service
- Trust Building through Effective Communication
- Facing Confrontation in Customer Service
- Developing a Personal Accountability Framework
- Gaining a Positive Perspective on Feedback
- The Art and Science of Communication
- Cultivating Relationships with Your Peers
- Providing Telephone Customer Service
- Becoming More Professional through Business Etiquette
- Providing Effective Internal Customer Service
- Becoming an Accountable Professional
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Keeping Business Calls Professional
- Developing a Plan to Further Your Career
- Beat Procrastination by Boosting Your Creativity and Drive
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Formatting email text in Outlook 365
- Proofing email in Outlook 365
- Tagging, sorting and filtering emails in Outlook Microsoft 365
- Designing & Shaping email in Outlook 365
- Organizing emails in Outlook 365
- Using calendar tools & tasks in Outlook Microsoft 365
- Using contact tools in Outlook Microsoft 365
- Optimizing Workflows in Outlook 365
- Adding elements & printing emails in Outlook Microsoft 365
- Expert Insights on Essential Customer Service Skills
- Configuring the Outlook Client in Outlook 365
- Working with Team Sites in SharePoint 2016
- Building Web Pages in SharePoint 2016
- Working with SharePoint Apps in SharePoint 2016
- Working with Document Libraries in SharePoint 2016
- Expert Insights on Call Center Operations Management
- Illustrating your emails in Outlook Microsoft 365
- Administering Microsoft Teams Bootcamp: Session 1 Replay
- Administering Microsoft Teams Bootcamp: Session 2 Replay
- Administering Microsoft Teams Bootcamp: Session 3 Replay
- Signing in & Setting Up SharePoint 2016
- Working with Blogs in SharePoint 2016
- Working with Communication Sites in SharePoint 2016
- Working with the Newsfeed in SharePoint 2016
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Vasanthan R's Transcript
- Vasanthan R's Wallet
- About Accredible