Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Viktor Dochev's Credentials
- Viktor Dochev's Wallet
- Expert Insights on Working Effectively on a Team
- Being an Effective Team Member
- Contributing as a Virtual Team Member
- Difficult People: Why They Act That Way and How to Deal with Them
- Keeping Business Calls Professional
- Providing Telephone Customer Service
- Writing Effective<br>E-mails and Instant Messages
- Becoming an Accountable Professional
- Difficult People: Strategies to Keep Everyone Working Together
- Planning an Effective Presentation
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- Your Role in Workplace Diversity
- How to Manage Difficult Conversations
- Navigating Other People's Emotions
- Dealing with Customer Service Incidents and Complaints
- Gaining a Positive Perspective on Feedback
- Polishing Your Skills for Excellent Customer Service
- Cloud Access Control
- Cloud Risk Management
- Cloud Security
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Presence & Privacy
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Considerations
- Cloud Computing Fundamentals: Introduction
- Moving to the Cloud
- Cloud Service Models & Benefits and Issues
- Confronting Your Assumptions
- Controlling Conflict, Stress, and Time in Customer Service
- Forging Ahead with Perseverance and Resilience
- Facing Confrontation in Customer Service
- Viktor Dochev's Transcript
- Viktor Dochev's Wallet
- About Accredible