Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Wilfried Saci's Credentials
- Wilfried Saci's Wallet
- Customer Success Manager Journey
- Becoming a Continuous Learner
- How to Learn Effectively
- Keeping Your Skill Set Current in the Digital Economy
- Developing a Team of Creative Gurus
- Uncovering and Utilizing Your Talents and Skills
- Self-improvement for Lifelong Success
- Curiosity and Creativity
- Cultivating a Passion for Learning in Yourself and Others
- Expert Insights on Establishing a Learning Culture
- Expert Insights on Continuous Learning
- Expert Insights on Creative Thinking & Brainstorming
- Sales & Presentation Skills
- Unleashing Personal and Team Creativity
- Running Meetings in Better Directions
- Positioning Powerful Messages to Enable Action
- Motivating Action with a Compelling and Data-driven Story
- Verifying and Building on Creative Ideas
- Expert Insights on Selling Essentials
- Planning Meetings Fit for Purpose
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- Expert Insights on Presentation Skills
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Capturing the Attention of Senior Executives
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Communication & Listening Skills
- Expert Insights on Difficult Conversations
- How to Manage Difficult Conversations
- Expert Insights on Listening
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Dealing with Customer Service Incidents and Complaints
- Communicating Effectively with Customers
- Facing Confrontation in Customer Service
- Telling a Business Story
- Interacting with Customers
- A Customer First Mindset
- Shaping the Customer Experience across Digital and Physical Channels
- Enhancing the Customer Experience with HCI
- Understanding the Digital Customer
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Six Sigma Voice of the Customer
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Embracing a Customer-obsessed Mentality
- Customer Relationships
- Expert Insights on Networking & Building Relationships
- Expert Insights on Customer Relationships
- Be Liked and Respected in the Workplace
- Polishing Your Skills for Excellent Customer Service
- Designing a Customer Service Strategy
- Rapport Building in Customer Service
- The Value Proposition: Getting Your Pitch Right
- Advanced Python Topics: Migrating from Python 2 to Python 3
- Developing and Supporting an Agile Mind-set
- Developing a Growth Mind-set
- Wilfried Saci's Transcript
- Wilfried Saci's Wallet
- About Accredible