Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Yordan Donkov's Credentials
- Yordan Donkov's Wallet
- Moving from Bias to Inclusion in a DEI Journey
- Leading by Motivating
- Taking Your Team to the Next Level with Delegation
- Making Difficult Conversations Meaningful
- Coaching for Success
- Giving Effective Feedback
- Sharing a Vision
- Developing a Mindset of Growth and Learning
- Building Up Your Emotional Intelligence
- Running Meetings in Better Directions
- Critical Thinking: Challenging Assumptions
- Problem Solving: Generating Solutions
- Get Organized and Stop Procrastinating
- Strength under Pressure: Building Perseverance and Resilience
- The Effects of Environmental Change on Business
- Embracing a Customer-obsessed Mentality
- Saving Time by Setting Goals
- Leveraging the Power of Analogical Thinking
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Making the Most of Making Mistakes
- Choosing and Using the Best Solution
- Solve Problems Using Systems Thinking in the Workplace
- Maximize Your Productivity by Managing Time and Tasks
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Achieve Productivity in Your Personal Life
- Outwitting Your Cognitive Bias
- Reaching Efficient Solutions with Computational Thinking
- Taking Effective and Professional Notes
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Communicating Effectively with Customers
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- The Art of Staying Focused
- Developing Your Business Ethics
- Developing a Personal Accountability Framework
- Getting the Details Right: Spelling Basics
- The Art and Science of Communication
- Assessing Your Organization's Risks
- Getting to the Root of a Problem
- Providing Telephone Customer Service
- Make The Time You Need: Get Organized
- Becoming More Professional through Business Etiquette
- Making an Impact with Non-verbal Communication
- Becoming an Accountable Professional
- Aligning Goals and Priorities To Manage Time
- Responding Effectively to Risks
- The Building Blocks of Building Trust
- Do We Have A Failure to Communicate?
- Using Strategic Thinking to Consider the Big Picture
- Becoming Your Own Best Boss
- Identifying Risks in Your Organization
- Building Your Professional Network
- Defining Alternative Solutions to a Problem
- Designing a Customer Service Strategy
- Detail-oriented and Organizational Skills
- Basics of Customer Service
- Professionalism, Accountability, & Ethics
- Problem Solving
- Communication Skills
- Customer Service Representative Journey
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Problem Solving and Decision Making through Leadership
- Leadership Development Core Journey
- Accountability
- Developing the People You Lead
- Agility in Leadership
- Emotionally Intelligent Leadership
- Becoming a Frontline Manager
- Emotional Intelligence
- First Time Manager Journey
- Driving Execution
- Enabling Execution through Leadership
- Developing People
- Embracing Diversity through Leadership
- Team Leadership
- Leading by Coaching
- Accountability through Leadership
- Visionary Leadership
- Leadership Transitions: Becoming a Frontline Manager
- Leadership Insights on Leader Transitions
- Being an Effective Team Member
- Leading through Problem Solving and Decision Making
- Leadership Insights on Leading with Agility
- Leadership Insights on Problem Solving & Decision Making
- Creating a Successful Business Execution Culture
- The Agile Leader
- Leading Diversity
- Leadership Insights on Leading a Culture of Execution
- Leading through Shared Vision
- Leadership Insights on Leading Vision
- Leadership Insights on Leading Diversity
- Leadership Insights on Building & Leading Teams
- Leadership Insights on Emotional Intelligence
- Leadership Insights on Coaching
- Leading by Developing People
- Building and Leading Successful Teams
- Leadership Insights on Developing People
- Accountable Leadership
- Leadership Insights on Being Accountable
- Developing Successful Coaching Relationships
- Leading through Inspiration
- Becoming an Emotionally Intelligent Leader
- Leading Virtually
- Facing Challenges as a First-time Manager
- Business Execution: How Things Get Done
- Building the Foundation for an Effective Team
- Aligning Unit Goals and Imperatives
- Keeping Top Performers Challenged
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- The Reality of Being a First-time Manager
- Developing a Successful Team
- Key Elements of Business Execution
- Creating a Plan for Performance Management
- Gauging Your Organization's High-performing Potential
- Synchronize Goals to Optimize Your Team
- Building Customer Relationships in a Virtual Environment
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Assessing Your Organization's Potential for High Performance
- Becoming an Effective Cross-functional Team Member
- Engaging and Challenging Your Top Performers
- Leveraging the Power of Performance Management
- Leading a Customer-centric Culture
- Welcome to the Leadership Development Program
- Programming Structure, Methods, & Variables
- Yordan Donkov's Transcript
- Yordan Donkov's Wallet
- About Accredible