Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Ysabelle Kate Rayco's Credentials
- Ysabelle Kate Rayco's Wallet
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Service Value Chain and General Management Practices
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Getting Your Pitch Heard
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Telling a Business Story
- Planning an Effective Presentation
- An Introduction to Generative AI
- AI in the Workplace
- CGI PH: AI Learning Journey for Beginners
- Artificial Intelligence: Types of Artificial Intelligence
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- Presenting Virtually
- Preparing a Great Virtual Presentation
- Building and Delivering a Great Virtual Presentation
- Automating tasks in Excel 365 (2024)
- Working with macros in Excel 365 (2024)
- Creating and Managing PivotTables in Excel 365 (2024)
- Working with advanced charts in Excel 365 (2024)
- Using PivotTables and PivotCharts in Excel 365 (2024)
- Performing logical and conditional calculations in Excel 365 (2024)
- Using advanced functions in Excel 365 (2024)
- Troubleshooting errors in Excel 365 (2024)
- Analyzing and forecasting data in Excel 365 (2024)
- Managing data in Excel 365 (2024)
- Using Custom and Conditional Formatting in Excel 365 (2024)
- Collaborating safely in Excel 365 (2024)
- Enhancing a worksheet with visual elements in Excel 365 (2024)
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Make The Time You Need: Get Organized
- Aligning Goals and Priorities To Manage Time
- Managing Your Time by Prioritizing and Setting Goals
- Saving Time by Setting Goals
- Strategies for Building a Cohesive Team
- Effective Team Communication
- Becoming an Effective Cross-functional Team Member
- Being an Effective Team Member
- Making the Most of Making Mistakes
- Improving Your Reading Speed and Comprehension
- Developing Your Business Acumen
- Improving Your Memory Skills
- Becoming a Continuous Learner
- How to Learn Effectively
- Outwitting Your Cognitive Bias
- How to Get Out of Your Own Way and Achieve Success
- Learning from Failure and Success
- Leveraging the Power of Analogical Thinking
- Critical Thinking: Drawing Sound Conclusions
- Critical Thinking: Investigating Arguments
- Critical Thinking: Challenging Assumptions
- Nurturing the Creative Power of Your Team
- Coaching for Success
- How Temporary Assignments Boost Innovation, powered by MIT SMR
- Creating Engagement with Virtual Reality
- Connecting with the Internet of Things
- CGI APAC: Customer Experience Journey
- Developing Your Critical Thinking and Cognitive Flexibility
- Getting Started with Design Thinking
- Unleashing Personal and Team Creativity
- Applying Virtual Assistant Technology
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Using Robots and RPA in the Workplace
- Enhancing the Customer Experience with HCI
- Effective Edge Computing
- Exploring Customer Journey Mapping
- Leadership Insights on Critical Thinking
- Controlling Conflict, Stress, and Time in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Verifying and Building on Creative Ideas
- Dealing with Customer Service Incidents and Complaints
- Building Innovation Cultures and Leaders
- Designing a Customer Service Strategy
- Customer Service: Generating Effective Solutions
- Understanding the Digital Customer
- Leading an Innovation Culture to Future-proof Your Organization
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- CGI APAC: Innovation Pathway
- Customer Service: Discovering Customer Needs
- Customer Service: Fostering a Service Mindset
- Establishing AI Guardrails and Governance
- Generative AI and Its Impact to Everyday Business
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Workplace Diversity, Equity, and Inclusion in Action
- Recognizing and Addressing Micro-behaviors in the Workplace
- Leading Innovation
- Leadership Insights on Leading Innovation
- Using Augmented Reality for Organizational Gains
- Internet of Things Applications
- How Blockchain Technology is Transforming Businesses
- Design Principles
- Exploring Virtual Reality: Introduction
- Exploring Blockchain
- Moving to the Cloud
- Embracing the Cloud for Business Efficiency
- Exploring Data Visualization
- Harnessing the Power of Data Science for Business Growth
- Automation Design & Robotics
- IT Infrastructure Automation: Getting Started
- Exploring Business Process Automation
- Implementing an Automation Software Strategy
- Getting Started with Machine Learning
- Transforming the Workplace Using Artificial Intelligence
- Data Science Overview
- Introduction to Artificial Intelligence
- The Language of DevOps: DevOps Principles & Practices
- Introduction to Agile Software Development
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- Ysabelle Kate Rayco's Transcript
- Ysabelle Kate Rayco's Wallet
- About Accredible