25.12.0

Transcript

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Date of Download:

June 5, 2025

Credentials

Name	Website	Issued On
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 1, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Mar 31, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Mar 31, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Mar 30, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Mar 30, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Mar 26, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Mar 26, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Mar 25, 2023
Resolving Workplace Conflict.	www.skillsoft.com	Mar 25, 2023
Navigating the Workplace with Emotional Intelligence.	www.skillsoft.com	Mar 25, 2023
Handling Team Conflict.	www.skillsoft.com	Mar 25, 2023
Managing Motivation during Organizational Change.	www.skillsoft.com	Mar 25, 2023
Business Analysis Overview.	www.skillsoft.com	Feb 27, 2023
Navigating Challenging Situations with Diplomacy and Tact.	www.skillsoft.com	Feb 21, 2023
Influencing and Persuading Others.	www.skillsoft.com	Feb 21, 2023
The First Steps in Negotiating.	www.skillsoft.com	Feb 21, 2023