25.9.12

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Date of Download:

May 4, 2025

Credentials

Name	Website	Issued On
Getting Started with Design Thinking.	www.skillsoft.com	Dec 16, 2021
Expert Insights on Creativity, Problem Solving, and Service.	www.skillsoft.com	Dec 11, 2021
Product Management: Building a Product Roadmap and Agile Product Management.	www.skillsoft.com	Dec 5, 2021
Exploring Customer Journey Mapping.	www.skillsoft.com	Nov 27, 2021
Expert Insights on Essential Customer Service Skills.	www.skillsoft.com	Nov 21, 2021
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Nov 21, 2021
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 13, 2021
Customer Service: Engaging with Customers.	www.skillsoft.com	Nov 12, 2021
Rapport Building in Customer Service.	www.skillsoft.com	Nov 6, 2021
Developing Diplomacy and Tact.	www.skillsoft.com	Oct 16, 2021
Preparing Impactful Presentations that Drive Decision Makers to Action.	www.skillsoft.com	Oct 15, 2021
Communicating with Confidence.	www.skillsoft.com	Oct 9, 2021
Telling a Business Story.	www.skillsoft.com	Oct 8, 2021
Customer Service: Generating Effective Solutions.	www.skillsoft.com	Sep 25, 2021
Expert Insights on Negotiation.	www.skillsoft.com	Sep 24, 2021
Negotiating Well and Going for the Close.	www.skillsoft.com	Sep 24, 2021