Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Amr Ismail's Credentials
- Amr Ismail's Wallet
- Getting Started with Design Thinking
- Expert Insights on Creativity, Problem Solving, and Service
- Product Management: Building a Product Roadmap and Agile Product Management
- Exploring Customer Journey Mapping
- Expert Insights on Essential Customer Service Skills
- Customer Service: Fostering a Service Mindset
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Rapport Building in Customer Service
- Developing Diplomacy and Tact
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Communicating with Confidence
- Telling a Business Story
- Customer Service: Generating Effective Solutions
- Expert Insights on Negotiation
- Negotiating Well and Going for the Close
- Negotiating the Best Solution
- The First Steps in Negotiating
- Interacting with Customers
- Facing Confrontation in Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Adapting to Your Customers' Cues
- Navigating Your Own Emotions
- Becoming an Accountable Professional
- Turning Objection into Opportunity during a Sales Call
- Become a Great Listener
- Ensuring Successful Presentation Delivery
- Building Your Presentation
- Getting Your Pitch Heard
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Expert Insights on Presentation Skills
- Running Meetings in Better Directions
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Keeping Business Calls Professional
- The Value Proposition: Getting Your Pitch Right
- Navigating Other People's Emotions
- Planning Meetings Fit for Purpose
- Choosing and Preparing Your Delegate
- Building Innovation Cultures and Leaders
- Expert Insights on Innovation
- Leadership Insights on Leading through Disruption
- The Agile Leader
- Business Analysis Overview
- Smartcuts: Accelerating Innovation, Managing Change, & Thinking Differently
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Framing Opportunities for Effective Data-driven Decision Making
- Engaging Stakeholders (2021 Update)
- Listening Even When it's Difficult to Listen
- Influence Others with Political Savvy
- Difficult People: Why They Act That Way and How to Deal with Them
- Using Communication Strategies to Bridge Cultural Divides
- Capturing the Attention of Senior Executives
- Product Management: Metrics for Product Managers
- Expert Insights on Trust
- Expert Insights on Listening
- Expert Insights on Selling Essentials
- Communicating Effectively with Customers
- Exploring Virtual Collaboration
- Leadership Insights on Leading through Motivation
- Expert Insights on Working Effectively on a Team
- Expert Insights on Networking & Building Relationships
- Influencing through Positive Leadership
- Getting What You Expect from Your Delegate
- Being a Fair and Caring Manager
- Your Role in Workplace Diversity
- Understanding Unconscious Bias
- Effective Team Communication
- Maintaining a Cohesive Multigenerational Workforce
- Leading a Cross-functional Team
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- Expert Insights on Digital Marketing
- Prospecting: Panning for Sales Gold
- The Necessary Art of Persuasion
- Product, Pricing, and Promotion in the Marketing Mix
- Competitive Marketing Strategies: Analyzing Your Organization
- Developing Your Business Acumen
- Aligning Goals and Priorities To Manage Time
- Product Management: Create a Go-to-Market Plan
- Product Management: Competitive and Market Analytics for Product Managers
- Product Management: Understanding and Developing Customers
- Product Management: Market Research Basics
- Developing a Successful Team
- Expert Insights on Giving and Receiving Feedback
- Choosing and Using the Best Solution
- Creating a Plan for Performance Management
- Confronting Workplace Conflict
- Leading through Inspiration
- Forging Ahead with Perseverance and Resilience
- Handling Team Conflict
- Fostering Mentoring Relationships
- Managing Motivation during Organizational Change
- Being an Effective Manager When Times Are Tough
- Difficult People: Strategies to Keep Everyone Working Together
- Bridging the Diversity Gap
- Managing Employee Development
- Expert Insights on Unconscious Bias
- Expert Insights on Managing & Developing People
- How to Manage Difficult Conversations
- Expert Insights on Managing Virtual Teams
- Navigating Challenging Situations with Diplomacy and Tact
- Positive Atmosphere: Establishing an Engaged Workforce
- Keeping Your Coachee Committed and Accountable
- Expert Insights on Establishing a Positive Work Culture
- Coaching Techniques That Inspire Coachees to Action
- Effectively Directing and Delegating as a Manager
- Expert Insights on Critical Thinking
- Defining Alternative Solutions to a Problem
- Managing a Project to Minimize Risk and Maximize Quality
- Expert Insights on Managing Risk
- Knowing When to Take Strategic Risks
- Responding Effectively to Risks
- Identifying Risks in Your Organization
- Preparing and Implementing a Business Plan
- Expert Insights on Goal Setting
- Taking Action to Empower Employees
- Using Strategic Thinking to Consider the Big Picture
- Amr Ismail's Transcript
- Amr Ismail's Wallet
- About Accredible