25.10.2

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Date of Download:

May 12, 2025

Credentials

Name	Website	Issued On
Writing Effective<br>E-mails and Instant Messages.	www.skillsoft.com	Dec 7, 2020
Rapport Building in Customer Service.	www.skillsoft.com	Oct 29, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Sep 18, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Aug 21, 2020
Navigating Your Own Emotions.	www.skillsoft.com	Aug 5, 2020
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Jul 28, 2020
Helping Customers Find You.	www.skillsoft.com	Jun 25, 2020
Communicating Effectively with Customers.	www.skillsoft.com	May 28, 2020
Interacting with Customers.	www.skillsoft.com	Apr 15, 2020