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- CHRISTIAN JAY VINLUAN's Credentials
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- Writing Effective<br>E-mails and Instant Messages
- Rapport Building in Customer Service
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Navigating Your Own Emotions
- Polishing Your Skills for Excellent Customer Service
- Helping Customers Find You
- Communicating Effectively with Customers
- Interacting with Customers
- CHRISTIAN JAY VINLUAN's Transcript
- CHRISTIAN JAY VINLUAN's Wallet
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