Cory Ford's Credentials wallet • SkillSoft Digital Badges

25.9.12

Creating PivotTables and PivotCharts in Excel 365

Getting started in Excel 365

Building Your Emotional Intelligence as a Leader

Being a Fair and Caring Manager

Getting started in Excel 365 (2023)

Customer Service: Adapting to Your Customers' Cues

Customer Service: Interpreting Customers’ Service Priorities

Customer Service: Strengthening Your Service Skills

Problem Solving: Defining and Stating the Problem

Problem Solving: Generating Solutions

Customer Service: Generating Effective Solutions

Customer Service: Fostering a Service Mindset

Problem Solving: Choosing and Implementing the Right Solution

Customer Service: Discovering Customer Needs

Communicating Effectively with Customers

Customer Service: Engaging with Customers