Emmanuel Templa

Validate and Control Scope (PMBOK® Guide Sixth Edition)

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

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COMPLETION

Expert Insights on Call Center Operations Management

COURSE

COMPLETION

Expert Insights on Digital Transformation

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COMPLETION

Championing Digital Transformation

COURSE

COMPLETION

Getting Your Pitch Heard

COURSE

COMPLETION

Expert Insights on Presentation Skills

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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COMPLETION

Facing Confrontation in Customer Service

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COMPLETION

Providing Telephone Customer Service

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COMPLETION

Providing Effective Internal Customer Service

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COMPLETION

Planning an Effective Presentation

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COMPLETION

Leading Your Team through Change

COURSE

COMPLETION

Rapport Building in Customer Service

COURSE

COMPLETION

Providing On-site Customer Service

COURSE

COMPLETION

Building Your Presentation

COURSE

COMPLETION